>> Announcer: Live from Manhattan, it's theCUBE! Covering AWS Summit, New York City, 2017. Brought to you by Amazon Web Services. >> And welcome back here on theCUBE, continuing our coverage of AWS Summit here, 2017. We're at the Javitz Center. Hustlin', bustlin' midtown New York. A lot of things happening here in Manhattan, one of those things happening is Stu Mennamen. Stu, you're always happening. >> Thank you John. >> Are you curious about your credit score, by the way? Do you have any inclination or any kind of curiosity about that? >> John, I'm happy with my credit score, I don't think I need any more credit, is the thing I think we're talking about. >> Well just in case, we have with us the CIO of FICO to join us, Claus Moldt, Claus, good to see ya. >> Thank you very much, good to be here. >> Yeah, we'll get to the credit scores later, cuz we do want to touch base on that. >> We do want to check up on that. >> Nice job on the keynote stage. >> Thank you. >> You talked about a lot of things, you had processing, planning, automation, managing, microservices, a lot of, for folks at home who weren't privy to the presentation, just kind of sum it up a little bit for me, if you would, the message you were trying to get across this morning. >> Very high level. We are a 61-year-old company, we built a ton of software which we primarily have delivered on-prem. And it was about four years ago, that's when we started to go to our private cloud and develop our solutions on the private cloud. But it was mostly done in a lift-and-shift fashion. We took the solutions, implemented in our data centers, optimized it a little bit so we could do the shared services for the cloud, et cetera. But as we saw our customers starting to go to the public cloud, a lot of financial institutions, now it's more secure to run and have your data in the public cloud, we have auditor compliance associated with the public cloud, so we obviously wanted to go to the public cloud so we could meet our customers there. So that was a very, very big message today. By going to the public cloud, obviously we reap the benefits of what the public cloud has to offer. We can lower our cost, we still had to rewrite a lot of our applications to take full advantage of the services that AWS could provide, and that means that our new applications, to be able to scale up and scale down, you also build the images that we deploy on AWS so we can deploy them at a much more rapid pace. So we can enable scale for our customers, setting the solutions up in days and not weeks or months, like we used to, so that's another huge benefit. And we talked about all the regions that AWS provides. 16 regions around the globe. We want to grow with our customer base, and we don't want to build data centers around the globe. There's absolutely no need to, no value added in doing so. So we go where AWS goes, and AWS keeps expanding their regions, and we can deploy our software, now, at a rapid pace, again, in the various regions. And then finally, what I said, which is very important, that's about security and compliance. Security aspects, we've gotten a significant amount of help, so we build our services in a very secure fashion, but a lot of the serv6ices that now AWS provides is already pre-audited, and hence, compliant, such as PCI, et cetera, is inherited as part of these services. So our solution, we use the extension of the services that AWS provides, and that, of course, enables us to be able to go through the audit process at a much more rapid pace. So as you can hear, a significant amount of benefits moving to the public cloud. >> Claus, 61-year-old company, you know, obviously lots of legacy, probably lots of applications, where are you with your application portfolio? How much do you still own on-prem versus public cloud, and how do you make those kinds of decision points? >> Yeah, we already had a pretty significant amount of our install base still on the private cloud, as well as on-prem, right, the majority is still on-prem. Having said that, more and more of our customers have asked, How can we be smarter, so we don't have to maintain all the upgrades, all the security, et cetera, how can you enable us to move faster? So what we are seeing is that our customers are asking us to move to the cloud. And the cloud for them probably doesn't always mean the public cloud or the private cloud, they just want somebody else to manage their infrastructure. Having said that, a lot of them, as I said, have started to experiment with the public cloud. And that means that they're learning more and more about AWS and how to operate there, and they're asking us to go there. So I would say, we're still early in our journey. I would say there's a high demand for us to deliver our services to the cloud. And delivering to the private cloud, we probably just can't accelerate and do it fast enough for the customers who want to migrate, hence the reason for why we're going to an already-API-enabled infrastructure, to deal with these services. >> Obviously, Amazon has a lot of data services, you need to worry about your governance and compliance, I got a note from the community, actually, wondering if you've had the chance to look at Amazon Glue? You know, things like ETL, how much of a burden is that for you, is that offering something that's compelling? How do you really look at that space? >> Yeah, so obviously, as part of our services, we use ETL service, we developed our own ETL service, and we do that specifically to our products. Having said that, we look at every single service that AWS brings to the table, and we looked at Glue. Glue may not deliver exactly what we need to do at this point in time, but we think that, as Glue evolves, we're likely going to use the services. We rather would not develop and maintain those services ourselves, no good reason. So if all the criteria for the next-generation services on AWS is met, and it's an easy shift, I mean, it's a no-brainer for us to use those features, right? >> But how long have you been the CIO of FICO? >> I joined about 18 months ago. I had my own company before, ran the infrastructure for Salesforce for around seven years, and then ran the infrastructure for eBay for around four years. So I grew up in the cloud world. (laughing) >> So it sets me up, you know, one of the questions we've all been looking at for the last decade, what does cloud mean for the role of the CIO? >> Yeah, well, "cloud" means a lot of things for me, right? It definitely means that I focus on evolving the business. Focus on the business value I can bring to the table. Not focus on, really, building infrastructure, which doesn't really add any value to our day-to-day. It did, once, one time, where a lot of the feature set or security aspects or deployment aspects was not where they needed to be in the cloud. The services now that AWS provides gives up the ability to use those services and rewrite our stack, so I don't have to worry about our capex, et cetera, we shift it all to OPEX, and we scale it as we see fits with our customers. We've got faster deployments, faster ways for innovation, utilizing all the new services that's being deployed. And that, to me, is 6truly a business benefit. I don't want to run data service, it doesn't add a significant amount of value. >> I did an interview with FICO a couple of years ago where it was early in looking at container services. Bring us up to speed, where do containers fit into your environment, what do you look to Amazon for that environment, you're playing with server lists at all yet? >> Yeah, obviously we experiment with all of the new functionality that's being brought to the table. We have done quite a bit on the docker fronts, we are evaluating the Kubernetes, we're excited that that is the direction that AWS is going, we would like to see some of the things move a little faster but that's always the case -- >> That was the news last week, you know, we're hoping to get Adrian on because we're supporting CNC and Kubernetes how, when? You know! (laughs) >> Exactly, exactly.6 But of course we're experimenting, and the moment that it's there and available for us, I'm fairly certain that we'll head down that route, right, it's nice packaging, it's an easy deployment and easy update. You also talked about Serverless. Serverless is a big thing for us. We mostly use it for admin functions, to kick things off, to enable the auto-scaling, et cetera. We don't really run the critical transactions as a part of Serverless, as you can imagine, because we operate largely regulated industries, so we have to have significant logging around what we do. But for a lot of the admin functions, we actually already use Serverless as part of our platform on AWS. >> How, you've been on the job since April last year, you walk in at this very transformative time, in FICO. And the role of the CIO in general was at a transformative time too, because you have a lot more options. So scale all that into terms of speed and how quickly you have to make decisions, how your role changes now, because the capabilities that you have at your disposal and the options that you have to decide between. >> Yeah, you know the interesting part of this is, and we talked about it with some of the other speakers backstage, we've seen the move before, right? On Salesforce, we build our own infrastructure, et cetera, but we used AWS as well for a lot of our development. So it's not like it's so new anymore. AWS, even, is not a young company anymore, it actually is a proven company, you heard it, right, a million users, et cetera. So for us it's pretty easy to go with proven technology. To learn where others have been, right. We stand on the shoulders of giants. We have a lot of companies that already have done, and moved to the cloud and run successfully in the cloud. I think, actually, the financial and insurance industry is some of the folks that's late to the game, if you saw me, because they have not been used to running in public clouds. So that mindset is something that you have to bring to the table, and we have to ensure that we educate all of our folks that's been used to on-prem, that has been used to operating in a certain world and still runs COBOL systems on mainframes. Of what it means to move to the clouds. And that's a big transformation, to change that mindset. And operate, also, in an agile way. We have to change the way that we operate, the way that we plan, the way that we deliver, so that it's all coordinated across multiple product lines and planned out and delivered in an agile fashion so we can sync our product and have the products interact with each other. And that delivery cycle and the way that we package things has to be thought of very differently. So for that we actually created a series of micro-learning within the company, where we just recorded five minutes of our CEO, five minutes of some of the engineering, the packaging, so everybody could get up to speed at a very fast pace of what it really means. And then we do deep-dive curriculums that are specific to your role within the company. >> Claus, what's on your list of what you're looking for from Amazon and your other vendors out there, to make your life easier? It sounded like Glue sounded interesting but doesn't fit exactly the way you do it, Kubernetes, you're keeping an eye on, what else is out there? >> Yeah, obviously we want to see reference architectures. We want to see and learn from what people have done before. In some cases we will be first to market with certain things but we're looking to get that jumpstart in general, right. We want to leapfrog the way that we deliver our stuff, we want to make sure that we can do faster, bigger, better, smarter, and that means that we have to test and validate a ton of technologies out there. If there's somebody that's already gone down the routes that we really can have a pens-down kind of discussion with to understand what's actually going on, that helps us. That helps us understand what's been done, what the capabilities are, et cetera. And that we can utilize in how we deliver our service to our customers. So when you think about it, it's less than 12 months ago that we started the AWS journey. We now have both MIFI scores on AWS, we have marketing services, and we're just about to release a series of our solutions on AWS for the financial services, so it's fast, it's going fast. And we have to understand all the new technologies. >> I feel like I've got whiplash going on right now because, you've covered a lot of ground in a very short period of time! >> Yeah, well as I said, we're fortunate enough to have folks that understand clouds, and that helps, and this is really a big team effort, right? All the way from engineering, our CEO, our CTO, sales has to understand how to sell the platform, rather than sell solutions. So there's a lot of education that has to go on, and I think that's actually key, to ensure that you bring the whole company with you, you know. It doesn't matter if you have one or two or five people that can run really fast, because they'll turn around and find out that nobody's running with them. So we have to make sure that we bring the whole company with us as we implement these solutions. And explain what it is! What are the benefits, why, how does it work? And we put a significant amount of effort into that in our company. >> Well, can we work on this FICO credit thing off-camera? How about that, off-camera? >> Yeah, good luck with that! (all laughing) >> Claus, thanks for being with us, we appreciate your time and again, nicely done this morning on the keynote stage. Claus Moldt, CIO of FICO joining us here on the Cube, we continue our coverage from the AWS Summit from New York, right after this!