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Jamie Engesser, Hortonworks & Madhu Kochar, IBM - DataWorks Summit 2017


 

>> Narrator: Live from San Jose, in the heart of Silicon Valley, it's theCUBE. Covering DataWorks Summit 2017, brought to you by Hortonworks. (digitalized music) >> Welcome back to theCUBE. We are live at day one of the DataWorks Summit, in the heart of Silicon Valley. I'm Lisa Martin with theCUBE; my co-host George Gilbert. We're very excited to be joined by our two next guests. Going to be talking about a lot of the passion and the energy that came from the keynote this morning and some big announcements. Please welcome Madhu Kochar, VP of analytics and product development and client success at IBM, and Jamie Engesser, VP of product management at Hortonworks. Welcome guys! >> Thank you. >> Glad to be here. >> First time on theCUBE, George and I are thrilled to have you. So, in the last six to eight months doing my research, there's been announcements between IBM and Hortonworks. You guys have been partners for a very long time, and announcements on technology partnerships with servers and storage, and presumably all of that gives Hortonworks Jamie, a great opportunity to tap into IBM's enterprise install base, but boy today? Socks blown off with this big announcement between IBM and Hortonworks. Jamie, kind of walk us through that, or sorry Madhu I'm going to ask you first. Walk us through this announcement today. What does it mean for the IBM-Hortonworks partnership? Oh my God, what an exciting, exciting day right? We've been working towards this one, so three main things come out of the announcement today. First is really the adoption by Hortonworks of IBM data sciences machine learning. As you heard in the announcement, we brought the machine learning to our mainframe where the most trusted data is. Now bringing that to the open source, big data on Hadoop, great right, amazing. Number two is obviously the whole aspects around our big sequel, which is bringing the complex-query analytics, where it brings all the data together from all various sources and making that as HDP and Hadoop and Hortonworks and really adopting that amazing announcement. Number three, what we gain out of this humongously, obviously from an IBM perspective is the whole platform. We've been on this journey together with Hortonworks since 2015 with ODPI, and we've been all champions in the open source, delivering a lot of that. As we start to look at it, it makes sense to merge that as a platform, and give to our clients what's most needed out there, as we take our journey towards machine learning, AI, and enhancing the enterprise data warehousing strategy. >> Awesome, Jamie from your perspective on the product management side, what is this? What's the impact and potential downstream, great implications for Hortonworks? >> I think there's two things. I think Hortonworks has always been very committed to the open source community. I think with Hortonworks and IBM partnering on this, number one is it brings a much bigger community to bear, to really push innovation on top of Hadoop. That innovation is going to come through the community, and I think that partnership drives two of the biggest contributors to the community to do more together. So I think that's number one is the community interest. The second thing is when you look at Hadoop adoption, we're seeing that people want to get more and more value out of Hadoop adoption, and they want to access more and more data sets, to number one get more and more value. We're seeing the data science platform become really fundamental to that. They're also seeing the extension to say, not only do I need data science to get and add new insights, but I need to aggregate more data. So we're also seeing the notion of, how do I use big sequel on top of Hadoop, but then I can federate data from my mainframe, which has got some very valuable data on it. DB2 instances and the rest of the data repositories out there. So now we get a better federation model, to allow our customers to access more of the data that they can make better business decisions on, and they can use data science on top of that to get new learnings from that data. >> Let me build on that. Let's say that I'm a Telco customer, and the two of you come together to me and say, we don't want to talk to you about Hadoop. We want to talk to you about solving a problem where you've got data in applications and many places, including inaccessible stuff. You have a limited number of data scientists, and the problem of cleaning all the data. Even if you build models, the challenge of integrating them with operational applications. So what do the two of you tell me the Telco customer? >> Yeah, so maybe I'll go first. So the Telco, the main use case or the main application as I've been talking to many of the largest Telco companies here in U.S. and even outside of U.S. is all about their churn rate. They want to know when the calls are dropping, why are they dropping, why are the clients going to the competition and such? There's so much data. The data is just streaming and they want to understand that. I think if you bring the data science experience and machine learning to that data. That as said, it doesn't matter now where the data resides. Hadoop, mainframes, wherever, we can bring that data. You can do a transformation of that, cleanup the data. The quality of the data is there so that you can start feeding that data into the models and that's when the models learn. More data it is, the better it is, so they train, and then you can really drive the insights out of it. Now data science the framework, which is available, it's like a team sport. You can bring in many other data scientists into the organization who could have different analyst reports to go render for or provide results into. So being a team support, being a collaboration, bringing together with that clean data, I think it's going to change the world. I think the business side can have instant value from the data they going to see. >> Let me just test the edge conditions on that. Some of that data is streaming and you might apply the analytics in real time. Some of it is, I think as you were telling us before, sort of locked up as dark data. The question is how much of that data, the streaming stuff and the dark data, how much do you have to land in a Hadoop repository versus how much do you just push the analytics out too and have it inform a decision? >> Maybe I can take a first thought on it. I think there's a couple things in that. There's the learnings, and then how do I execute the learnings? I think the first step of it is, I tend to land the data, and going to the Telecom churn model, I want to see all the touch points. So I want to see the person that came through the website. He went into the store, he called into us, so I need to aggregate all that data to get a better view of what's the chain of steps that happened for somebody to churn? Once I end up diagnosing that, go through the data science of that, to learn the models that are being executed on that data, and that's the data at rest. What I want to do is build the model out so that now I can take that model, and I can prescriptively run it in this stream of data. So I know that that customer just hung up off the phone, now he walked in the store and we can sense that he's in the store because we just registered that he's asking about his billing details. The system can now dynamically diagnose by those two activities that this is a churn high-rate, so notify that teller in the store that there's a chance of him rolling out. If you look at that, that required the machine learning and data science side to build the analytical model, and it required the data-flow management and streaming analytics to consume that model to make a real-time insight out of it, to ultimately stop the churn from happening. Let's just give the customer a discount at the end of the day. That type of stuff; so you need to marry those two. >> It's interesting, you articulated that very clearly. Although then the question I have is now not on the technical side, but on the go-to market side. You guys have to work very very closely, and this is calling at a level that I assume is not very normal for Hortonworks, and it's something that is a natural sales motion for IBM. >> So maybe I'll first speak up, and then I'll let you add some color to that. When I look at it, I think there's a lot of natural synergies. IBM and Hortonworks have been partnered since day one. We've always continued on the path. If you look at it, and I'll bring up community again and open source again, but we've worked very well in the community. I think that's incubated a really strong and fostered a really strong relationship. I think at the end of the day we both look at what's going to be the outcome for the customer and working back from that, and we tend to really engage at that level. So what's the outcome and then how do we make a better product to get to that outcome? So I think there is a lot of natural synergies in that. I think to your point, there's lots of pieces that we need to integrate better together, and we will join that over time. I think we're already starting with the data science experience. A bunch of integration touchpoints there. I think you're going to see in the information governance space, with Atlas being a key underpinning and information governance catalog on top of that, ultimately moving up to IBM's unified governance, we'll start getting more synergies there as well and on the big sequel side. I think when you look at the different pods, there's a lot of synergies that our customers will be driving and that's what the driving factors, along with the organizations are very well aligned. >> And VPF engineering, so there's a lot of integration points which were already identified, and big sequel is already working really well on the Hortonworks HDP platform. We've got good integration going, but I think more and more on the data science. I think in end of the day we end up talking to very similar clients, so going as a joined go-to market strategy, it's a win-win. Jamie and I were talking earlier. I think in this type of a partnership, A our community is winning and our clients, so really good solutions. >> And that's what it's all about. Speaking of clients, you gave a great example with Telco. When we were talking to Rob Thomas and Rob Bearden earlier on in the program today. They talked about the data science conversation is at the C-suite, so walk us through an example of whether it's a Telco or maybe a healthcare organization, what is that conversation that you're having? How is a Telco helping foster what was announced today and this partnership? >> Madhu: Do you want to take em? >> Maybe I'll start. When we look in a Telco, I think there's a natural revolution, and when we start looking at that problem of how does a Telco consume and operate data science at a larger scale? So at the C-suite it becomes a people-process discussion. There's not a lot of tools currently that really help the people and process side of it. It's kind of an artist capability today in the data science space. What we're trying to do is, I think I mentioned team sport, but also give the tooling to say there's step one, which is we need to start learning and training the right teams and the right approach. Step two is start giving them access to the right data, etcetera to work through that. And step three, giving them all the tooling to support that, and tooling becomes things like TensorFlow etcetera, things like Zeppelin, Jupiter, a bunch of the open source community evolved capabilities. So first learn and training. The second step in that is give them the access to the right data to consume it, and then third, give them the right tooling. I think those three things are helping us to drive the right capabilities out of it. But to your point, elevating up to the C-suite. It's really they think people-process, and I think giving them the right tooling for their people and the right processes to get them there. Moving data science from an art to a science, is I would argue at a top level. >> On the client success side, how instrumental though are your clients, like maybe on the Telco side, in actually fostering the development of the technology, or helping IBM make the decision to standardize on HDP as their big data platform? >> Oh, huge, huge, a lot of our clients, especially as they are looking at the big data. Many of them are actually helping us get committers into the code. They're adding, providing; feet can't move fast enough in the engineering. They are coming up and saying, "Hey we're going to help" "and code up and do some code development with you." They've been really pushing our limits. A lot of clients, actually I ended up working with on the Hadoop site is like, you know for example. My entire information integration suite is very much running on top of HDP today. So they are saying, OK what's next? We want to see better integration. So as I called a few clients yesterday saying, "Hey, under embargo this is something going to get announced." Amazing, amazing results, and they're just very excited about this. So we are starting to get a lot of push, and actually the clients who do have large development community as well. Like a lot of banks today, they write a lot of their own applications. We're starting to see them co-developing stuff with us and becoming the committers. >> Lisa: You have a question? >> Well, if I just were to jump in. How do you see over time the mix of apps starting to move from completely custom developed, sort of the way the original big data applications were all written, down to the medal-ep in MapReduce. For shops that don't have a lot of data scientists, how are we going to see applications become more self-service, more pre-packaged? >> So maybe I'll give a little bit of perspective. Right now I think IBM has got really good synergies on what I'll call vertical solutions to vertical organizations, financial, etcetera. I would say, Hortonworks has took a more horizontal approach. We're more of a platform solution. An example of one where it's kind of marrying the two, is if you move up the stack from Hortonworks as a platform to the next level up, which is Hortonworks as a solution. One of the examples that we've invested heavily in is cybersecurity, and in an Apache project called Metron. Less about Metron and more about cybersecurity. People want to solve a problem. They want to defend an attacker immediately, and what that means is we need to give them out-of-the-box models to detect a lot of common patterns. What we're doing there, is we're investing in some of the data science and pre-packaged models to identify attack vectors and then try to resolve that or at least notify you that there's a concern. It's an example where the data science behind it, pre-packaging that data science to solve a specific problem. That's in the cybersecurity space and that case happens to be horizontal where Hortonwork's strength is. I think in the IBM case, there's a lot more vertical apps that we can apply to. Fraud, adjudication, etcetera. >> So it sounds like we're really just hitting the tip of the iceberg here, with the potential. We want to thank you both for joining us on theCUBE today, sharing your excitement about this deepening, expanding partnership between Hortonworks and IBM. Madhu and Jamie, thank you so much for joining George and I today on theCUBE. >> Thank you. >> Thank you Lisa and George. >> Appreciate it. >> Thank you. >> And for my co-host George Gilbert, I am Lisa Martin. You're watching us live on theCUBE, from day one of the DataWorks Summit in Silicon Valley. Stick around, we'll be right back. (digitalized music)

Published Date : Jun 14 2017

SUMMARY :

brought to you by Hortonworks. that came from the keynote this morning So, in the last six to eight months doing my research, of the biggest contributors to the community and the two of you come together to me and say, from the data they going to see. and you might apply the analytics in real time. and data science side to build the analytical model, and it's something that is a natural sales motion for IBM. and on the big sequel side. I think in end of the day we end up talking They talked about the data science conversation is of the open source community evolved capabilities. and actually the clients who do have sort of the way the original big data applications of the data science and pre-packaged models of the iceberg here, with the potential. from day one of the DataWorks Summit in Silicon Valley.

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