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Garrett Miller, Mapbox | AWS Summit SF 2022


 

>>Okay, welcome back everyone. To the cubes coverage of AWS summit, 2022 in San Francisco, California. We're here, live on the floor at the Mosconi south events are back. I'm John fur, your host. Remember AWS summit 2022 in New York city is coming this summer. We'll be there with the live cube there as well. Look for us there, but of course, we're back in action with the cloud and AWS. Our next guest Garrett Miller is the general manager of navigation at Mapbox. I mean, it's been a Amazon customer for a long time, Garrett. Thanks for coming on the cube. >>Yeah. Thanks for having us, John. >>So you guys are in the middle of, I love the whole location base slash we developer integration. We've had many conversations on the cube around how engineers and developers are becoming embedded into the application, whether it's from a security standpoint, biometrics, all kinds of stuff, being built into the app and, and location navigation. That's right. Is huge from cars. Everyone knows their car, car map. That's right. GPS satellites, some space it's complicated. It sounds like it sounds easy, but I know it's hard. Yeah. You, you get the keynote going on today. Give us a quick update on Mapbox and we'll then we'll talk about the keynote. >>Yeah. You bet John that's right. So as you were saying, you know, it really is. It's all about location intelligence. And how does that get embedded into the applications? And to the point you made vehicles that are out there on the roads to today. So we target developers. Those are our key customers, and we've got over three and a half million registered on the platform today. They consume the modules that we build with APIs, SDKs, data sets, and more and more applications to accomplish whatever those location needs might be. >>Why we appreciate you coming on. You are featured keynote by presenter here at summit, which means Amazon thinks you're super important to share. I'll say your customer. So you, I know you've been a customer for a long time as a company, but what was your keynote about what was the main theme? The developers were all here. You got the builders. What was your content? What did you present this morning on the keynote? Yeah, >>Well, this morning we really talked a lot about logistics and the, this story that we told was know in the logistics industry, there is a massive movement to shorter and shorter delivery windows. And so the, the, the story that we told is really around a 10 minute delivery. Now, have you ever wondered how you get a 10 minute delivery? You, you place an order on your phone and all of a sudden somebody shows up at your front doorstep. You ever wonder about that? >><laugh> >>Some shows supply >>Chain. Someone's waiting in the wings from my call. >>Yeah. >>Yeah. Well, that's right. >>John's about to order sometime soon. That's right. You ready? That's right. Do all these assets. That's >>Right. They're all ready for you. But there's actually a tremendous amount that actually goes into that. And so it really starts with designing the right distribution system up front. And so we've got tools and, and applications and, and APIs that support that. And really it, every single step of the way, location is a critical aspect to making that delivery happen and getting it to a customer's doorstep in 10 minutes or less. And so how are you understanding the real time road graph that underlies a, a, a driver going from perhaps a dark store, dark kitchen to getting in, excuse me, in front of a customer in 10 minutes with hot food. >>I mean, this is a big point. I was just joking about waiting for me, you know, that, but the point is, is that it's not obvious, but it sounds really hard. I know it's hard because to have that delivery, a lot of things have to happen. It's not just knowing location. >>That's exactly >>Right. So can you just UN pull appeal back the covers on that? What's going on there? >>Yeah. So imagine this is, is, it really starts, as I was saying with designing that distribution system and it's putting in place where you might not expect it, it's actually putting in place a retail store, but these aren't any retail stores, right? These are dark stores. These are dark kitchens that are strategically placed as close as possible, the customer density, so that you can actually shorten that window as much as possible to get you whatever that order might be. But from there, it actually goes quite a bit further when an order actually comes in, you've gotta be able to understand how do I sign an, a driver to get that order to the customer in that, in that very short period of time, more often than not, it's getting it to the driver that can get there the fastest, once you've got the right driver identified, how are you actually then going to enable them to get from point a to B to get that order. >>And then perhaps from B to C to get to your front door, being able to do turn by turn navigation that reflects everything. That's how happening in the real world to be able to get there on a timely way is critical. And then wrapping around that actually the, the, the end customer's experience your experience with how are you placing that order? Yeah. How are you using Mapbox services to do that? How are you being able to track on your application and say, well, you know, great, I expect 10 minutes and they're five minutes away. Are you gonna show up our APIs and SDKs power? That experience, >>I wanna get into the product in a second, but you brought up something I think's important to highlight. One is dark kitchens, dark stores. That's right. Okay. Term people may or may not have heard of, we all have experience in COVID going to our favorite restaurant, which has been kind of downsized because of the COVID and we're waiting for our food. And someone comes in from another delivery ever standing in line next was just pick something up. I mean, they're going through the front door. That's like the, the, the branded store. So, so is it right to say that dark kitchens are essentially replicas of the store to minimize that traffic, but, but also to be efficient for something else that's right. >>It actually even goes further than that. There are many restaurant brands. Now, it only exists as a brand. They don't have a restaurant that you can go to and sit down and have that meal. They actually only operate dark kitchens to, to serve that demand of people wanting to order up, Hey, I want my food. I want it. Now, those brands exist to serve that need. >>All right. So great for the definition, we just define dark kitchens, dark stores, but also brings, I wanna get your reaction to this before we get into the product, cuz this is a trend that's right. This is not like a one off thing. That's right. It's not a pulled forward TA a market that was COVID enabled. This is actually a user experience inflection point. That's >>Right. >>Can you share your vision on what this means? Because there's mobile ordering, there's the dynamics of the kitchens as a supplier of something in stores. So that's content or a product that's being delivered to a consumer via of the web. So now there's gotta be a whole nother reef factoring of the operating environment. Now that's what's happening is that might get that >>Right? No, that's exactly right. And even if you step back, even further and you, you think about the, the journey that the logistics industry has been on, it used to be that two days was that really exciting delivery time. Right. And everybody got it super excited. Then it became next day. Then it became same day and now it's become 10 minutes. And even some companies are out there offering seven minute deliveries, right. And in order to do that, you've gotta completely retool your business. So you can think the logistics and industry really existing on two continuums, you've got pre-planned deliveries on one hand and on-demand deliveries on the other. And there are two parallel distribution systems and ecosystems and industries really springing up to serve those different types of demand. >>So you've been on Amazon web services customer for how many years, >>Since 2013 in our founding. And you know, actually we're really proud to say that we were born on Amazon and we have scaled on Amazon. >>How are they helping you scale? What are they doing to help you? >>Well, I'd say just about everything. And if you think about their, the, the services that Amazon provides for us, they power every single step of our business along the way. And so I'll give you an example. We can walk through that with some of the tech technology. I, if you think about again, how do you get 10 minutes? You gotta have a pretty precise understanding of what's going on in the real world. And so to do that, it, for us, it all starts with collecting billions and billions of data points from sensors that are out there in the world. We stream that into our technology stack, starting at the very beginning with Amazon ESIS. And so that's just the start. But then that feeds into our entire technology stack that all runs on site on top of AWS, to where we're running our own AI models that we use Amazon SageMaker to make, and then stream it back out to our AP, through our APIs, to our se Ks and applications that sit on the edge again, all leveraging Amazon technology. >>Well, I think this is a great use case and I'll get back into the, the Mapbox a second, but Amazon, you guys are executing what I call the super cloud vision, which is snowflake you guys building on their CapX leverage. You're building a super cloud on your own. It's your app, it's your cloud. >>That's right. That's right. So if you, again, if you think about it, you know, and actually just stepping back for a moment, tell about Mapbox for a second is what, what Mapbox can do is provide the most accurate digital representation of the physical world. Think about the Mapbox technology, delivering the most accurate digital twin of mother earth, right? That's what we do. And the way that we do that is to consume, as I said earlier, vast amounts of data, we've got powerful AI that structures that data, and then really robust and scalable infrastructure that underpins all of that. Now the benefit of working with a company like AWS is that they take care of that third point. Yeah. Which means we get to go focus on the first two, which is how we differentiate and build our >>Business. And that's exactly the model of how you win in the cloud. In my opinion, that's the go big piece, the go and there's tools that fit in white spaces. But that's the, I think that's the right formula. Let's get back to Mac boxer. I know you've got news. You got the, the, uh, Mapbox fleet SDK. You announced, I wanna hold on that we'll get to in a second, let's get back to what you got are providing that example as you have this new operating environment of how delivery and, and supply chain and that's example, I want to know how tech your technology is making all that work. Because I was just talking to someone last night about this web van was web 1.0 and crash never was successful. Instacart is kind of hurting. So maybe they're optimized. You could save them. I mean, cuz the economics gotta work. If you don't have the underlying system built, that might fail. So there'll be probably the third version that gets it. Right. Maybe at Mapbox again, I'm speculating, but I'll let you talk. Yeah. How does Mapbox solve the, that problem? >>You know, it's interesting if you come back to that, that, that analogy we're using with AWS and how do you use AWS to win in the cloud? It's the same story for Mapbox of how do you win in the location industry? And what we do is provide those same tool sets of APIs and SDKs, the thing go power, those logistics companies like an Instacart, who's a great customer of ours to run in their logistics business on top of it again, it's all about how do you provide technology that allows your customers yeah. To focus on what matters from a differentiation perspective as they focus on building their >>Business and you think your economics is gonna enable these people to be successful >>100%. That's >>The goal >>100%. >>All right. So another thing that I wanna bring up is the fleet SDK, what was the, that you announced they can, you just quickly share the news on what this >>Is? Yeah, yeah, absolutely. I appreciate that, John. Yeah. So today on the Eve of earth day, we're very excited to announce Mapbox fleet going into, uh, our beta launch and what Mapbox fleet is, is, uh, a set of tools and application that allows our customers to more efficiently route their vehicles, which means lowering their fuel consumption. And at the same time, more efficiently dispatching those vehicles, which means that you can get more done with fewer assets, essentially. How do you get more packages onto a single vehicle to get those to the customers? Now you may be watching the news and understanding, yeah, there's a tremendous explosion of delivery going. Yeah. And that's fantastic. Right? That's great business for our logistics customers. Good business for us too. What's happening though, is that as those volumes are ballooning, everybody's all of a sudden, really looking at their cost structures and trying to understand how do I manage this? >>Right. I have efficiency targets as a business. Maybe I've been really focused on customer acquisition. Now it's time to flip the model and really understand in the economics of profitable growth. We help with that, with that focus on efficiency, but the double edged sword with growth and, and you know, running a logistics business is that you actually have a tremendous amount of carbon emissions that are associated with that. Yeah. For a car to show up or a truck to show up, to deliver something to your house, their emissions associated with that. So what we find is that we're able to not only drive dollar savings for our customers, but also as part of that, with the efficiency angle, really help to drive down the overall carbon impact in the carbon footprint of what they do. And >>How do you do that? >>Well, it's the efficiency lens, right? So if somebody is driving 20%, fewer miles, they're going to emit 20% fewer. Okay. >>Gotcha. So it's a numbers game across the board with actual measurement. That's exactly right. Built in and say optimization paths, all kinds of navigation. >>That's exactly right. So embedded within Mapbox fleet application are those optimization algorithm. >>So you got a platform that's setting up for the next level delivery system slash new way to connect people to goods and services and other things getting from point a to point B, you got the sustainability check you're in the cloud, born in the cloud cloud scale. I gotta a, I can't go without asking if you're on Amazon, you do all this cool stuff. There's gotta be a machine learning an AI angle. So what is that? Yeah, absolutely. >>Absolutely. AB yeah. You know, <laugh> guilty as charged. >>I would say >>John. Uh, so look, I >>Think, I mean AI and, and sustainability are gonna be, I think filings in my, in the future we be talking about on the cube, if you're not an AI company or, and doing force for good stuff, I think there's gonna be mandatory requirements on those. >>I couldn't three more. I think the ESG agenda is an incredibly important one. One that's core to Mapbox has been since the founding of the company back in 2013. Uh, but if you look at how does AI and ML fit into Mapbox, it does that in a number of different ways. And really when we come back to this idea of Mapbox creating a digital twin of the earth, the way that we do that, it is through ingesting a tremendous amount of sensor data. Right? You can imagine, uh, Mapbox customers on any given week drive, billions of miles, we're capturing all of that telemetry data to understand and make sense of what does that mean for, for, for the world that allows us to push in any given day 700,000 updates to our underly, your location technology stack, and at the same time provide insights as to exactly what's happening. Are there roadside incidents? Are there, are there issues with traffic? So by collecting all of that data, we run incredibly powerful AI models on top of it that allow us to create the, the real world representation of what's happening. That's exactly how >>It works. What, what, as they say in the, um, big data AI world is you guys have a tremendous observation space. You're looking at a lot of surface area data that's exactly right. Across multiple workloads and apps. That's >>Exactly >>Right. You can connect those dots with the right AI. >>That's exactly right. That's exactly right. And I think I, you know, coming back to your point around sustainability, I do think that the AI and ML capabilities that are being delivered are going to be paramount to that. It being such a fundamental aspect to what am, to what Mapbox does as a business allows us to launch these game changing solutions like Mapbox fleet and staying on that, that kind of environmental and sustainable kick for a second. Just last week, we launched our, our EV routing API that powers the next generation of EVs. So AI ML sustainability. If it's not core business today, it's gotta very quickly become core. >>It's really interesting. I really think what we're teasing out here and it's fun to talk about it now because we'll look back at it later 10 years or more and say, wow, this is completely refactored the industry and lives and the planet ultimately. Right. So this is a, a kind of got force for good built into the system natively. That's >>Right. That's >>That's interesting, Garrett, thanks so much for sharing the story. Give you the last word, share with the audience, what you guys are up to, what you're promoting, what you're looking for. Are you hiring, uh, is there a call to action? You wanna share? Give the plug for the company? Yeah, >>Absolutely hiring like crazy come join Mapbox and BU build the future of geolocation and intelligent location services with us. Uh, the, thanks so much for the time, >>John. Thanks for coming on cube coverage here in San Francisco, California Mosconi center back at live events. I'm John for host cube stayed with us as day two wraps down. Remember New York city. This summer will be there as well. Cube coverage of more cloud coverage events are back. Thanks for watching.

Published Date : Apr 22 2022

SUMMARY :

Thanks for coming on the cube. So you guys are in the middle of, I love the whole location base slash we And to the point you made vehicles that are out there on the roads to today. Why we appreciate you coming on. know in the logistics industry, there is a massive movement to shorter and shorter delivery windows. That's right. And so how are you understanding the real time road graph that underlies a, I was just joking about waiting for me, you know, that, but the point is, is that it's not obvious, So can you just UN pull appeal back the covers on that? placed as close as possible, the customer density, so that you can actually shorten that And then perhaps from B to C to get to your front door, being able to do turn by turn navigation that reflects say that dark kitchens are essentially replicas of the store to minimize that They don't have a restaurant that you can go to and sit down and So great for the definition, we just define dark kitchens, dark stores, but also brings, Can you share your vision on what this means? And even if you step back, even further and you, you think about the, And you know, actually we're really proud to say that we were born on And so to do that, it, for us, it all starts with collecting you guys are executing what I call the super cloud vision, which is snowflake you guys building And the way that we do that is to consume, as I said earlier, vast amounts of data, And that's exactly the model of how you win in the cloud. It's the same story for Mapbox of how do you win in the location industry? That's So another thing that I wanna bring up is the fleet SDK, what was the, that you announced they can, And at the same time, more efficiently dispatching those vehicles, and you know, running a logistics business is that you actually have a tremendous amount of carbon emissions that are associated Well, it's the efficiency lens, right? So it's a numbers game across the board with actual measurement. That's exactly right. So you got a platform that's setting up for the next level delivery system slash new You know, <laugh> guilty as charged. Think, I mean AI and, and sustainability are gonna be, I think filings in my, in the future we be talking about on the cube, Uh, but if you look at how does AI and ML fit into Mapbox, it does that in a number of different What, what, as they say in the, um, big data AI world is you guys have a tremendous You can connect those dots with the right AI. And I think I, you know, coming back to your point around sustainability, for good built into the system natively. That's what you guys are up to, what you're promoting, what you're looking for. Absolutely hiring like crazy come join Mapbox and BU build the future of geolocation I'm John for host cube stayed with us as day two wraps down.

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