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Keith Townsend, The CTO Advisor | Microsoft Ignite 2019


 

>> Announcer: Live, from Orlando Florida, it's theCUBE! Covering Microsoft Ignite, brought to you by Cohesity. >> Welcome back, everyone, to theCUBE's live coverage of Microsoft Ignite. We are here at the Orange County Convention Center in the middle of the show floor, one of Microsoft's biggest shows, 26,000 people from around the globe. I'm your host Rebecca Knight along with my cohost, Stu Miniman, and we're joined by a third cohost, but he is also the Principal CTO Advisor, Keith Townsend. Thank you so much for coming on theCUBE. >> Thanks for having me, guys. >> It's a pleasure to have you. So, you come to a lot of these shows, I'm interested in your thoughts and impressions of Microsoft Ignite 2019. >> So, I'm part of the V community, which is a pretty close knit community, very focused on one part of the whole IT pitch, which is infrastructure. It is amazing coming to a show like Microsoft Ignite where the breadth of content is so wide, and the conversation, so wide and, surprisingly, deep. This is been one of my, I think, favorite shows of the year so far. >> Talk about the content, you're absolutely right, we had so many product announcements, it felt like an Amazon Show, we were saying, because of the number of products that were being announced and demoed here. 87 pages from the Comms Team, so, does this feel like a different era for the company itself? >> You know what, Microsoft announced, I think UiPath has some crazy over billion dollar evaluation. Microsoft wildly announced that they're entering RPA, Robotic Process Automation, they're challenging SAP when it comes to data warehousing and data analytics. And then, they just happen to announce that, oh, yeah, by the way, we're making Kubernetes easier. Then, there's still the Teams announcements. The amount of content and the areas that Microsoft is going in, just to highlight it, Azure Arc replicates data, one of the jobs is replicate data, and they said they'll replicate data to AWS Cloud. Microsoft, great position. >> Keith, as you're alluding to, Microsoft has a large portfolio of applications. If you think business productivity, you're probably using Microsoft. Everything from Teams, that we're hearing a bunch about, to, of course, O365 is the solution that gave everybody the green light to go SaaS-ify as many of your applications as you will, and Arc, very much from what I've seen so far, takes that application specific view of Kubernetes, we know Kubernetes is supposed to help be that platform to build on top of, but, I've tended to hear a very infrastructure view of here's what you'll build in your data center and the compute network and storage that you need to think about, here's the IAS that it might live on. But, when you talk about Arc, they're talking about it's about SQL and databases and how those pieces go together. And this is a view for Microsoft, but, if you want to go do open shift, if you want to do spring with a Pivotal VMware or Tanzu with there, Microsoft, of course, is saying that that's your option but would love your view point so far as your Arc and where Microsoft sits in this broader ecosystem today. >> So, I'm coming off fresh a conversation with David Armor, the PM for Microsoft Arc for Azure stack, and their attention to detail is amazing. You know, I'm not the world's biggest Kubernetes fan, for some of the very reasons that you mentioned. It's too much attention to the details in order to provide a Kubernetes experience that developers will accept. Microsoft, a big developer focused company, so when you look at Arc and what it does for Kubernetes on Azure stack, it makes the provisioning, the storage networking, et cetera, invisible so that you can take Microsoft's cognitive services, deploy them on Azure stack, and just consume those services. Microsoft, again, when you look at it from a different angle, when you're not taking the infrastructure angle added and you're doing the whiz bang features of making sure that Kubernetes can do X, Y, and Z, more importantly, can I use it to build applications is Microsoft's approach, and you can see it in the Arc and how they approach it in the Azure stack. >> Absolutely, and you're talking, right now, about this app development for everyone. We had Satya Nadella, yesterday, talking about democratizing computing, anyone can do it, AI for all, too. What are the most exciting new tools that you're seeing, and what are the kinds of conversations that you're having with developers around these new tools? >> So, I just talked to a professional services architect, or an architect for professional services, one of the global big four's, and he was telling me that they've deployed RPA to the entire organization of over 100,000 consultants and end users, so that they can build robots to power the next phase of productivity increases within their organization. No rules, no constraints, just here's the tool, go out and do. Microsoft talked about 2.5 million non-technology focused developers, it is, I think, a key theory of the CTO advisors that their future of enterprise IT is that companies, like Microsoft, then, will push AI, machine learning, these robotic automation processes down to the end users so that they're creating the content. There's just not enough of Keiths and Stus in the world to do this by hand. So, great vision. >> And Keith, you brought up the SIs, and you've worked for some of the big SIs in the past. How is Microsoft doing out there? We've seen with Cloud and AI, the biggest guys, rolling out armies of people to help integrate this, to help customers adopt this. Cloud and AI, Cloud, specifically, was supposed to be cheap and easy and we know it's neither of those two things. So, if you look at Cloud and AI, how is Microsoft to be a partner with and I would love a little compare and contrast to the Vmwares and AWSs of the world. >> So, if you look, let's take a look at VMware, I'm a big VMware fan, but one of the things that if you're a VMware VAR, or you're in VMware period, if you go outside of your lane, that infrastructure lane, you go to have conversations, the technology is there. You can use VMware, vRealize, automation suites, the CloudHealth, the Heptio, they have the individual components, technology components, but they absolutely need the Pivotals of the world to go in and add credence to their talking points around these products because they don't have that reputation to come in and have the conversation with the CMOs or the application developers. Microsoft on the other hand, developers, developers, developers. And then, they also have Microsoft Dynamics, we ran into a customer, who was desperately just searching out, she came to the conference expecting to see Dynamic experts, and I'm sure she found them. Microsoft has the ecosystem to support their vision. >> One of the things we've been talking about on theCUBE this week, at Ignite, is that it seems like a different kind of Microsoft, it seems like one that is, not only embracing customers who choose Microsoft in addition to other companies, but championing them and supporting them and saying, "whatever you want, "we're meeting you where you are." Have you found that, and is that striking to you, based on the Microsoft of Yore, which was more proprietary about where it's customers went for it's technology. >> So, we mainly cover enterprise tech, but, I think today or tomorrow, the Surface Pro X gets released, which is an arm based device, that runs full version of Windows. I was in one of the Lightning talks, Microsoft Lightning talk, on a completely different topic, and at the bottom, they had a logo for UiPath, Automate Anywhere and Blue Prism, three of the, I think, leaders in a space of RPA. And they were talking about the integrations that Microsoft has gone on with these companies, and their own power automate was not even mentioned as part of that session. So, Microsoft is meeting customers where they're at. I think the AWS, the example for Arc, replicating to AWS, customers have AWS, they're the biggest Cloud provider, Microsoft isn't closing their eyes to it. >> Yeah, well, we noticed the biggest thing repeated over and over again in the key note yesterday was trust. And while the Microsoft of old days was you're going to buy my OS, and my apps, and everything Microsoft on top of it, and we're going to maximize our licensing, the Microsoft today is those choices. We talked to UiPath yesterday, they're not worried about their relationship with Microsoft. When I talked to the ecosystem of partners here, they trust that they can work with Microsoft. Compare that to some others out there in the industry, and the big Hyperscalers, there might not be as much trust. What I'm curious about, from you Keith, is do customers see that? Do they understand that today is a different Microsoft than the one that we grew up with? >> So, some of the conversation on Twitter, just remotely, people not here, this is the best Ignite I've ever seen. People who are not even here, this is from the keynote yesterday. I think customers are starting to embrace Microsoft and trust Microsoft. I think there's still some hold out, some people who remember this sting of forced to use Microsoft management suites on products that probably didn't integrate well with those suites. But, as that sting starts to subside, you have to look at it objectively and say, "Microsoft is a different company." This is not a show I think I would have enjoyed three years ago. >> What's driving it though? This is something we're seeing in the technology industry at large, this understanding of customers needing different things and wanting best in breed. But are there other elements that we're not privy to, would you say? >> I think it's the democratization of technology via Cloud. I talked to a just regular, small business owner. She runs a trucking business, she uses her computer as a tool, it was a five year old device, she really didn't care, did the job that she needed to do. We talked a business challenge that she was having, and I described Cloud in general and she never even considered Cloud as a thing. She just said, "you know what, "I want this solution and if it's Microsoft AWS or Google that provides it, or even VM Works." She didn't care, she wanted to buy it. And that relationship wasn't a traditional ISV, MSP, these are, I think, business owners and business leaders are being approached with, whether it's ISVs or consultants and business advisors, and they're being advised to adopt these technologies, regardless of the source. There's no loyalty anymore to just Microsoft. Remember when you bled blue? Whether it was IBM blue or Microsoft blue. I read an unfortunate article on one of the big ERP providers had a 100 million dollar failure, and the company just decided, you know what, we're not going to go with just one provider anymore, we're just going to go with best of breed across these business processes. >> So what does that mean for the competitive landscape? I mean, we talked a lot about this. Does Microsoft really have a shot at taking on AWS or will it always be number two. Well, Microsoft won a 10 billion dollar JEDI contract from the US. I wrote about this in my newsletter last week, is that one billion dollars over 10 years will make Microsoft Azure better. You can't help but to have that type of discipline that comes from a contract like that impact Azure. Will they catch up with Microsoft, I mean, with AWS? AWS is still a very, very small fraction of the overall IT landscape. That business owner I talked to never heard of AWS. 50,000 person conference in a month, she only knew Amazon as a book seller. So, to say that Microsoft won't catch up with AWS is a very, very short view of the landscape. >> We're just scratching the surface when it comes to Cloud. >> Keith, what other thing have you seen at the show jumping out at you? You said you might not have enjoyed the show three years ago so what are some of things that make this show enjoyable? I know for me, it is a different community than the V community out there, there are a lot of overlaps, a lot of friendly faces that I know here, but community, diversity, inclusion, super strong here, would love your comment on that and any other takeaways. >> So, someone pointed out to me that I didn't notice and I'm happy I didn't notice it, was that there is a lot of women at this show, and I looked up and I'm like wow, the lines for men's bathroom aren't as long. And that's a nice thing because I don't think it's just facilities. It is a massively diverse show, not just from a ethnicity and gender perspective, but from career levels and age groups. There's Millennials all the way up to Boomers, and the conversations, the conversations that I've had, I'm really surprised with. Straight on business conversations, to deep and dirty, you know what these are the Cloud providers Azure provides for Kubernetes. That's super geeky, and that conversation's all around best. Infrastructure, application, business, and then even social, I had that social conversation about diversity, and for a change, I wasn't the one that brought up the conversation. >> You know, that's a really good point, and even just even here, I mean, I know you made the schedule, which I salute you, because we are having many more women, many more people of color on our stage, which is reflective of who's here. >> And it's easier at this show than it is at most, as opposed to please find me some more underrepresented or diversity there. And luckily, there is a lot of options at a show like this. >> Yeah, the pool just hasn't, and other shows, the pool just isn't very big. Normally, I can usually say at a show, I'm the tall black guy with the beard, and hey, I'm the tall black guy with the beard, and this show is not that case. >> No, there's more, there's more, exactly. >> Well, Keith Townsend, thank you so much for coming on, a pleasure having you. >> Thank you, Rebecca. >> I'm Rebecca Knight for Stu Miniman and Keith Townsend, you are watching theCUBE. (techno music)

Published Date : Nov 5 2019

SUMMARY :

Covering Microsoft Ignite, brought to you by Cohesity. but he is also the Principal CTO Advisor, Keith Townsend. It's a pleasure to have you. and the conversation, so wide and, surprisingly, deep. because of the number of products and they said they'll replicate data to AWS Cloud. the green light to go SaaS-ify as many for some of the very reasons that you mentioned. What are the most exciting new tools that you're seeing, There's just not enough of Keiths and Stus in the world how is Microsoft to be a partner with Microsoft has the ecosystem to support their vision. and saying, "whatever you want, and at the bottom, they had a logo for UiPath, and over again in the key note yesterday was trust. But, as that sting starts to subside, would you say? and the company just decided, you know what, JEDI contract from the US. than the V community out there, and the conversations, the conversations that I've had, I know you made the schedule, which I salute you, as opposed to please find me some more underrepresented and hey, I'm the tall black guy with the beard, Well, Keith Townsend, thank you so much for coming on, you are watching theCUBE.

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