>> Live from Las Vegas, it's theCUBE. Covering VMworld 2018. Brought to you by VMware and its ecosystem partners. >> Welcome inside the VM Village at VMworld 2018 where we have a nice, big set. Double set of theCUBE. I'm Stu Miniman, joined with my co-host John Troyer and wait, Keith Townsend? >> Did you mess up the intro? >> Oh my gosh. (Keith chuckling) Luckily, the great thing about VMworld is it's got a great community. Remember a couple of years ago, had a couple of my staff that weren't going to be here and I'm like oh my gosh, what do we do? So I reached out to community members. John Troyer, Keith Townsend. I said hey, guys, how'd you like to do some CUBE stuff? Keith did a whole bunch of CUBE with us for a couple of years and something happened. You decided to go and take a real job? >> Evidently, you can't live off borrowed time for too long. It catches up with you. But VMware, obviously, world-class organization. I've been on the other side interview folks on here so I've gotten a good window in to the org over the past couple of years, thanks to theCUBE. >> Yeah, well, Keith, look, first of all, thank you for all the time you did. We call you the once and future guest host of theCUBE. (both laughing) So we have not seen the end of Keith Townsend, the CTO Advisor. You're now a solutions architect, though, at VMware. If people want, go read Keith's blog. Great resource to the community as to looking at jobs. Keith didn't apply to VMware once or twice, it was one of those you keep trying and eventually you found a pretty sweet job. >> Yeah. >> Maybe give us a little insight as to what brought you, what excited you to come join VMware? You've know the community, been a vExpert. Been a watcher and a partner and a customer of VMware. What's it like being inside, wearing that logo? >> I've said on theCUBE, a couple of times, VMware moves at the speed of the CIO. You can take that one of two different ways. You can say VMware is really slow organization, or they go right where the CIO needs them to go. The thing the intrigued me about VMware all the time is that no company is better positioned to walk through digital transformation than VMware. As seen by the announcements this morning. VMware is struggling through, we're struggling through to find our way through what it is that the right combination of partnerships, technologies, people, process to help companies transition to this new digital age and that is an exciting thing to be a part of. >> Definitely interesting times. I'm sure there's a number of companies that would say hi, Microsoft, Amazon, and the like, that we think we're pretty well positioned to lead companies to where you need to go. But definitely interesting stuff in the keynote. That maturation of cloud and networking. Put your CTO Advisor hat on there. How're they doing? >> This is where I got, I tweeted it out earlier that man, I got to be careful, because some of the stuff that I want to tweet I'm like, oh, I can't say that as a VMware employee. But I can say definitely, I was surprised at the RDS announcement and people love the VMware ESXi on ARM. Two amazing announcements, but what really excited me was the RDS announcement. On theCUBE, I've pushed Chris Wolf, I've pushed Lee Caswell, all of these GMs, these BU GMs, about when is the innovation going to come out of VMware again? Let's not just get V1 updates. Why should somebody upgrade from vSphere 5.5 to 6.7? Give us a compelling reason. I think this morning we heard some really compelling stuff. RDS on vSphere is, I can't overstate how disruptive of an innovation that is. >> That could be really interesting. I like what you said in the beginning about the digital transformation. I think we also heard this morning the word digital foundation a lot, which is, again, one of my goals here for this show, Stu and Keith, is to pin down what does VMware do? What does it do? And it's not quite fair, because it has quite a wide portfolio but it seems to me, Keith, that it feels like the early days when I was there. You had to work with a whole set of OEMs in the hypervisor and some of the same things are happening with a whole bunch of clouds and working as a neutral Switzerland or partners with all them. But I was actually wanting to pivot over a little bit over to you as a communicator and as a member of the community. You were a customer. You worked for a large pharmaceutical company and ran a lot of billion dollars worth of stuff. You chose to become a communicator and an explainer and to be part of the learning process and buying process as an independent. Now back on the vendor side. Is there anything in that journey you've learned about 2018 about how people learn and how IT people figure this stuff. How do I even know where to go or what to buy or even what to consider? Any insights into that? >> So John, that's a really great question. I went on a run this morning, the vFit Run. We do it every year at VMworld and I was with VMUG CEO, Brad Tompkins. And we actually talked about this. vSphere admins want all the vSphere content that they can consume. In reality, they need to transition from just being focused on vSphere, vSphere, vSphere, and VXLAN and NSX to this broader picture. Pat on stage this morning talked through PKS, which is Kubernetes, he talked a little bit of serverless. I mean, from a CEO of a software company, that was a lot to consume just on the stage this morning. So you can be a deer in the headlights and think, what should I focus on? I think the thing to focus on, one of my peers gave a talk, well two of my peers, Craig Fletcher, who brought me into VMware, and Joseph Griffith, gave a talk today on culture. And this is about culture. The culture to learn and grow. You don't necessarily have to learn a specific technology, but you should most definitely have the attitude that if the CXO comes to me and asks me about X business process, I need to know a high level answer to that and how do I get there? Simple, simple steps is learn your business processes. I'll throw just one out there. Order to cash. Every organization has some process from when they either request money, they place an order, and how they eventually get paid. If you learn that process, the technology bits I think fall in place. >> Yeah it's an interesting point. I've talked to some of the users here, and they were a little bit overwhelmed this morning. I don't think there's anybody at this show, that if you put them in front of the CEO of their company, and said, okay tell me everything VMware's doing. (Keith laughing) Nobody can explain that. Nobody inside VMware nobody out. There's too much. Part of the answer I get all the time, is how do I keep up? Look, you're not going to keep up on everything. You need to have, I think the role you're in now Keith, is part of helping customers understand what are the things they need to understand, what are the steps they can be taking in the areas they need to learn and the things they can lean on you and your partners to get there. Is that a fair statement? >> Yeah I did a podcast with Brian Gracely maybe about a year, a year and half ago and we talked about this very topic. At the highest level, you just need, from a CIO perspective, CIO, CTO, and if you don't have a CTO, that's probably step one. But from a CIO perspective, you need someone who can just think about big picture, how the moving parts work. And then you need people to go deep and different areas. I talked to a financial services senior VP and he was talking through how he needed today a Pivotal guy But tomorrow that Pivotal guy would not need to be a Pivotal guy but a Kubernetes guy specifically. And how that guy would morph into something else so he's structured in his organization. So that he can, hey today, this guy or gal knows this technology stack but more important, they know systems and they can adjust and learn the technology that they need to learn to be effective. Because even as an analyst, near the end of the CTO Advisor as a full time opportunity, I thought about focusing all on VMware, because the company's that big now. Pat on stage said one of the things they learned from AWS, is how to add features every quarter. Stu, if I told you five years ago VMware would add a feature every quarter, the culture just isn't there, until now. >> Yeah, so, Keith, that's a really interesting point. That pace of change, because most people when you talk about vSphere upgrades, it was oh wow. It came out every year, every year and a half or so like that >> That's too fast >> I'm usually a couple generations behind. Every quarter there's no way I'm going to do that. We still have a bit of an impedance mismatch. When I go use the cloud, some of the base things happen under line. But other things I still need to choose or there's automation that will help me. How do we help CIOs, IT businesses to get to this more fluid, dynamic, upgradeable environment compared to the oh wait I need to consciously think about when do I upgrade, when do I move, how do I make those changes? >> So we have to get out of this mindset that IT is in this constant ops mode. Whether it's vSphere and the announcements that were made today or any other platform. We add no value by engineering upgrades. Putting time into designing and testing the upgrade from vSphere 6.7 to vSphere 6.7 update 1 really doesn't add value at the end of the day. VMware made critical announcements about the path to having VMware manage that. VMware cloud on AWS is a great example but the technologies are out there where we're no longer consuming our OSes. There's Linux distributions, there's Windows 10 will be the last version of Windows desktop ever and we'll get those updates directly from Microsoft. So we need to get out of the mindset that we add value as executives to managing upgrades and move our organizations where we're consuming these things as the black boxes they should be. >> Alright, so Keith, last question. What's surprised you so much, so far inside of VMware? >> You know what? I'm going to give an honest, raw answer to that, Stu. I'm not used to competing against my friends. (Stu laughing) It's one of those things, you know what, you got to make money, you got to win deals but both me and you have made a lot of friends, and John, we've made a lot of friends in this community. And you run into situations where you're pitting your technology against someone you just had dinner with last night or the week before at the last conference. And you've known for years and they're actually your friend. And keeping that competitive nature but at the same time maintaining your friendship, that's been surprisingly interesting. >> Alright, well hey, Keith, pleasure to catch up with you, as always, you're always welcome on our program in one of these seats. And yeah, absolutely, what I love about this community is that I see lots of people that are friends that are fierce competitors but they're grabbing out, hanging out at parties, taking selfies together, doing stuff like that. So, community, definitely key themes. Keith, thank you for being our community guest for today. Day one of three days live wall-to-wall coverage here in Las Vegas, VMworld 2018. For John Troyer, the CTO Advisor Keith Townsend, I'm Stu Miniman, thank you for watching theCUBE. (techno music)