from Boston Massachusetts it's the cube covering wtg transform 2018 brought to you by Winslow technology group welcome back I'm Stu minimun and you're watching the cube at wtg transform 2018 happy to welcome to the program two gentlemen from the Boston Architectural College to my left is Carl Jasperson who is the systems administrator and to his left is Jason O'Brien who's the director of IT gentlemen thanks so much for joining us thank you for having us all right so Jason why don't we start with you help us power up this conversation to tell us a little bit about the college so Boston Architectural college we started in the late 1800s it's a small design at school and we offer programs in landscape interior and traditional architecture yeah so I love that to talk to a little bit more about you know that the charter of the school and how IT fits into that so we we are a mission of the schools to provide excellent education to a diverse population technology factors in is very important and over the last ten years the Carll I've been at the school technology has use has increased immensely our students are using it more and more every year and meeting those needs has become you know difficult and it's a challenge we we strive to achieve every year well Design Thinking is is so important these days I I studied engineering as an undergrad in which I've learned more about design one of my favorite authors so I have an interview about a month ago Walter Isaacson you know the ones he studies are the ones that can take that design thinking and technology and bring them together Carles bring us up to speed on from from the IT standpoint you know how big of a team do you have what are you involved with I said you know things have been changing over the last few years yeah so I mean we've got Jason in addition to running the department he runs our online learning system I'm responsible for all the backend its infrastructure servers networking backup virtualization we recently hired a junior systems administrator to help me out we've got a web guy we've got a DBA to the woodshop is under IT because we have a fabrication guy so 3d printing laser cutting we have the help desk and the help desk manager who also does our purchasing and she and I will take escalations so it's there's not a lot of crossover you know skill crossover in the group but we managed to keep everything going yeah but as you said they've been you know woodworking not something you think of in Italy as you know an IT thing IT an OT or you know really converging a lot when you talk about manufacturing as you know we talk about sensors and IOT it's it's hitting everywhere yeah for us you know 3d printing and laser cutting and we also have a CNC router they all started as experiments at the school and have turned into a major factor in for our students it's a resource that they demand and the increasing use every single year and how we meet those demands is is becoming tricky to accomplish in our you know we're in the Back Bay real estate is very expensive and we have to make our space do amazing things Jason that's great points I mean I've talked to lots of higher education and even you talk to the K 2 through 12 it was you know what mobility has had a huge impact you know therefore stresses and strains on wireless you know how do I get devices into the classroom how do I manage it I had gentleman from bu who's here at the show last year we were talking a lot about MOOCs so you know it's that that role of i TS but it's expanding but luckily they're throwing way more money at you I'm sure well we've been flat headcount over the last eight years we lost someone last year and gain someone this year so you know we we basically have to do more with less every year like most IT departments so you know we've we redesign our spaces periodically to meet those our students needs you know and turn returning what was labs just computer labs into more flexible space where students are can move the tables around and you the computers are available sometimes there we have high end alien wares in a in a cabinet they pull out news or they can use it to make models we have they can put up their designs on a 3d TV they're using VR headsets to walk around their own designs it's really fascinating where the technologies okay I wish we could spend more time anywhere in VR stuff and everything like that our production crews gamers my son's into this stuff but but Karl I'm hearing things like space constrained we need to do more with less we need to simplify this environment wow that seems like a really good set up for kind of infrastructure modernization so how long have you guys been there about 10 years right yeah so it's a change don't want one in ten years so walk us back 10 years ago and give us that point when you went to modernize yeah well when we started there's no virtualization 3 server racks in a room in the basement for 10 years that we've been there there's been water in that room twice so that always gave us the warm fuzzies you're saying it wasn't water cooling I mean no we tried for that but it didn't you know it didn't work out last year we moved to Colo facility in Summerville so and by the time we did that move yeah we did we started virtualization with VMware like three five within a year or two of me starting and the racks got you know less and less full and now in the fall we rolled out VX rail and we're in a single rack in a data center and there's I think three physical servers in that rack that aren't the VX rail at this point so it's it's consolidation power savings stuffs in a much better physical location than it used to be moving that server room out we were able to free up that space for you know the students to be able to have it's a it's a meditation space now so it's it's been really interesting kind of going through all that great what I wanted you know we don't have a ton of time but let's talk about that VX rail was your team were you looking for HCI was it you know just time for a server refresh you know what what kind of led to that was there a specific application that you started with so this event two years ago we saw Brian from bu give this presentation on their tan and that really turns us on to the whole hyper-converged option we we worked with Winslow we actually talked to another vendor and we looked at Nutanix we looked at pivot three we looked at rolling our own you know visa non FX 2 and after kind of comparing everything and seeing the pros and cons VX rail made the most sense from management perspective and a price perspective our old cluster was coming up on the five-year mark things were going out of warranty we had ecologic sand with 7200 rpm drives one gig I scuzzy just flow for most of its life we were just doing lightweight servers and applications two years ago we needed to virtualize our database server and we threw her Knicks in there with 800 gig on VM e drives and that was a great stopgap but you know we we needed something more permanent more robust - that's how we got to be X ray from a management standpoint the hyper-converged model gave us more flexibility it's easier to expand and since we're small we're not talking about you know racks and racks working together ryote you started with just three hosts so from a overview standpoint it's easy for us as we grow to just add another node and we get the compute we get the storage and we get the memory all at once as an expansion so it's the model is just fantastic for our workload that we put on it we've got like 70 servers in there the only stuff that's not in there yet is our student file server and exchange and they're going in there in the next six months yeah yeah good great and that's so so it sounds like you're real happy with the solution you've been with Dell for four years so from an Operations standpoint was there you know a lot of steep learning curve or was this pretty straightforward and very easy I mean I was I was already really familiar with the VMware piece going into this so that you know that wasn't a big deal we were already on Ruby sphere 6 and we started in the it's row of B so 6px role manager is it's kind of a stupid easy interface you know you can go in you can see are there alerts is there an update you know can it see my hardware is all that good there's not a whole lot to learn from there if we were doing V San on our own my understanding is that some a lot more complicated to stand up once you have it going you're good until you try to make a change so the VX rail manager extract abstracts all that away and just kind of gives you the the VMware experience that you're used to yeah any commentary on the economic service you know we actually found it was very interesting because our original assessment of our own needs were there was no way we could afford all flash and we started we focused exclusively on hybrid solutions and after a certain point we saw I think a presentation from Rick on the external platform and we saw the VX rail as inline dedupe and compression with the all flash and we thought wait maybe we could make this work with all flash and so we actually had a very slight reduction in RAW storage in our new platform but the percentage that we're actually consuming is far less than on our old platform simply because of those gains and it is the performance is far far faster and it's a we've just been very pleased with the implementation from a cost perspective the all-flash VX rail came in under the hybrid pivot 3 and the hybrid Nutanix products so you know we it was a huge win from that perspective we were shocked we could be able to do it thrilled with it ok final word it sounds like you're real happy with the solution when it smoothly operates well economics were good what final takeaways would you give for your peers I mean I'd say the implementation was you know the VX rail platform the the installation is as advertised it was it's basically a wizard that walks you through the installation process the very few minor issues we encountered the winslow team and the is EMC no support support people had no problem solving for us it was really a pretty easy migration to the new platform and we were able to do it with essentially zero downtime yeah awesome well gentlemen thanks so much for joining that's the promise is to get that easy button for IT HD I definitely helping to move in that direction next time we'll get to talk a little bit more about cloud and everything like that be back with lots more coverage here from wtg transform 2018 I'm Stu minimun thanks for watching the Q

>> From the SiliconANGLE Media office in Boston massachusetts, it's theCUBE. (techno music) Now, here's your host Stu Miniman. >> Hi, and welcome to a special CUBE conversation here in our Boston area studio. One of the biggest topics we've been digging into as we head through 2020, has really been multi-cloud and as the customers as they're really going through their own transformations understanding what they're doing in their data center to modernize what's happening between all of the public clouds they use, and all the services that fit amongst them. Happy to bring back one of our CUBE alumni to dig into a specific topic. Simon Taylor, who's the CEO of HYCU. Of course data protection, a big piece. A big buzz in the industry for a number of years, in one of those areas, in multi-cloud, that's definitely of big importance. Simon, great to see you, thanks so much for joining us. >> Thank you so much for having me back on, it's exciting to be here. >> All right, so, Simon, first, give us the update. >> Sure. >> It's 2020. We've seen you at many of the conferences we go to. You're based in Boston, so not to far for you to come out to our Boston area studio here. You know a 40 minute drive without traffic so, >> Not bad at all. >> give us the latest on HYCU. >> Certainly well and Stu, thanks again for having me into your studio, it's gorgeous, everything looks great. It's a lot easier than traveling over to Europe to see you. So this is very very convenient actually. But since we last spoke, which I think was about six months ago now, HYCU has been growing fast and furiously, you know we started out with the world's first purpose built backup and recovery product for Nutanix Of course, we added VMware we added Google Cloud, we wrapped all the data together into multi-cloud data protection as a service, and we called that HYCU Protege. Well I am so thrilled to announce that in just the three months since we've launched Protege, we have seen hundreds of customers flocking to it. And what we're finding is that customers are calling us and they're saying things like, "let me get this straight, "I'm already backing up my data on-prem with you, "I can now migrate to the cloud, "bring it back again for disaster recovery as a service, "and it's all part of HYCU?" and we say yes, you know, and they say, "and this is all offered as a service?" Yes, "and it's natively integrated "into all the platforms that I'm using?" Yes. And I think so customers today, are more and more in need of the kind of expertise that HYCUs providing because they're looking now much more strategically than ever before, at what workloads to leave on-prem and which workloads to migrate to the cloud, and they want to make sure that, that entire data pathway is protected from beginning to end. >> Yeah, it's really interesting stuff, I think back to early in my career that you know that data protection layer was like, "well, this is what I'm running "and don't change it." Think about like when you've rolled out like virtual tape as a technology it was, you know, "I don't want to have to change my backup "because that is just something that runs "and I don't do it." For last five years or so it feels like customers. There's so much change in their environment that they are looking for things that are more flexible, you talked about some of the flexible adoption models for payment and the like that they're looking for. So, you know, what do you think customers are just more embracing of that change, is it just that changes their daily business and therefore data protection needs to come along with that. Well it's funny you asked because just a few years ago I was on theCUBE with you and you said to me, "you guys have a perpetual license model, "what are you doing about that?" and I said, "don't worry, it is shifting to as a service it's going subscription," which was super important for the market is, I've had conversations with folks who are selling cooking gear and they're trying to sell that as a service, I saw yesterday, somebody, I think Panera Bread, is offering a coffee as a service. You know, I think what we've started to realize is that the convenience of the as a service model, the flexibility, which I would argue was probably driven by cloud technology and cloud technology adoption, is something the market has truly embraced and I think anybody who's not moved in that direction at this point is probably very much being left behind. >> Okay, another technology that often goes hand in hand in discussion with data protection is security. Of course ransomware is a hot topic conversation the last few years, how does that fit into your conversations with customers, what are you saying? >> That's a great question. So you know one of our advisory board members, his name is Kevin Powers, and he runs the Boston College cyber security program. I had the privilege and the honor of attending the FBI Boston College cyber program recently at a large scale event at Boston College, and FBI Director Ray was actually on hand to talk about this problem, and it was incredible you know he said, "cyber crime as a service "is becoming a major issue," you're talking about the commoditization of hard to build malware, that's now just skyrocketing off the charts, the amount of cyber exploitation that's going on across the world. This is creating massive massive issues for the FBI because they've got so many thousands of cases, they've got to deal with. And while they're doing a fantastic job. We believe prevention is certainly the key. So one of the things that has been really really wonderful as a CEO to watch has been the way that some of our customers have actually been able to crack the code in terms of not having to give in to these bad actors. We've had actual customers who have had ransomware attacks had millions of dollars in data, literally stolen from them, and they've been told, "you've got to deposit, "$5 million on this Bitcoin account by midnight, "or we're deleting the data." Right? Because HYCU is Linux based because HYCU is not Windows Server based because HYCU is natively integrated into all the platforms that we support. We were able to help those customers get their data back without paying a penny. So I think that that's one of those moments where you really sort of say to yourself, "God I'm glad I'm in this business here," we've built a product that doesn't just do what we say it's going to do, it does a heck of a lot more. And I think it's it's absolutely a massive problem and data protection is really a key part of the answer, >> You know it's great to hear their success stories there, you know I think back to earlier days where it'd be like well you know what if I set up for disasters and data protection and things like that, well maybe I haven't thought about it or maybe I kind of implemented it but I've never really tested it, but there's more and more reasons why I might actually need to leverage these technologies that I've deployed, and it's nice to know that they're there. You know it's not just an insurance thing that I've never used. >> Oh absolutely. Yeah, absolutely. >> All right. So I started off our discussion time in talking about multi-cloud So you talked about earlier we first first met it was at the Nutanix shows in their environments, and some of that you've gone along with Nutanix as they've gone through hybrid and multi-cloud what they call enterprise Cloud Messaging. >> Sure. >> And play with those environments so bring us up to speed. What have your big customers doing with cloud where does HYCU fit in and what are the updates on your product. >> Yeah, sure. And I'll start off by saying that at this point about a third of all AHV customers are using a HYCU for backup AND recovery. >> And just for our audience that doesn't know, AHV of course is Nutanix's >> Yes. >> Acropolis Hypervisor >> Absolutely. >> That comes baked into their solution as an alternative to people like VMware. >> Perfectly said as always sir, yes very much, and you know we've been thrilled as the rise of AHV and Nutanix has sort of taken the market by storm. And when we started out, you know we use to came on the show with zero customers and a new product and said, "we believe in AHV and we think it's going to be great "and we're going to back it up." And that's really paid off in spades for us, which was wonderful, but we also recognize that customers needed that VMware backups. We built a VADP integration and then we started going after the public cloud. So we started with Google Cloud, and we said we're going to build the world's first purpose built backup and recovery as a service for GCP. We launched that last year and it was tremendous you know some of the world's largest companies and organizations and governments are actually now running HYCU specifically for Google Cloud. So we've been thrilled about that. I think the management team at GCP has done a terrific job of making sure that Google can be really competitive in the cloud wars, and we're thrilled to support them. >> Yeah, and I'm glad you've got some customer stories on Google because you know the industry watchers out there it's like, "well you know Google they're number three," and you know we know that Google has some really strong data products Where they're very well known but I'm curious when you're talking to your customers. Is there anything that's kind of commonalities to why customers are using Google and you know what feedback you're hearing from your customers out there. >> Sure I mean I'll start off by saying this, we've polled our customers and we've now got over 1,300 customers in 56 countries. So we polled all of them and we just said, "how many data silos do you have, "how many platforms, how many clouds?" The average was five. Right, so the first thing to say is that I think almost all of these large enterprise customers in public sector and private sector are really using all of them, the extent to which they may be using AWS versus Azure versus GCP, versus Nutanix versus VMware on-prem. we can argue and debate but I think all customers at this point of any size and scale are trying them all out. I think what Google's done really well is they've started to build a really strong partner program. I think where they were a little bit sort of late to the party in terms of AWS and Azure being there sort of first. But I think what Thomas Kurian did when he came in is he sort of tripled down on sort of building out that ecosystem and saying, "what's really important "to make cloud customers comfortable "that their data is going to be as safe on Google Cloud, "as it was on-prem," and I'm thrilled that they've elected to make data protection sort of one of the key pillars of that strategy, not just because we're a data protection company, but because I do think that that was one of the encumbrances in terms of that evolution to cloud. >> Yeah, absolutely, seen a huge growth in the ecosystem around Google. The other big cloud provider that has a very strong partner ecosystem is the one when I went to the show last year, their CEO Satya Nadella talked about trust, so of course talking about Microsoft and Azure, very large ecosystem there, trying to emphasize, maybe against others and by the way you saw this as much of a shot against Google >> Sure. >> you know, how do I trust Google with my data and information from the consumer side as AWS is I might be concerned that they might be competing against them. So, how about the Microsoft relationship? >> It's a great question. So again, so when we started on-prem, with our initial purpose built backup recovery products. We added Google Cloud. You know I'm now thrilled to announce that we're also going to be launching Azure backup and recovery. It's also native, it is purpose built into the Azure Marketplace. All the things you've come to expect from HYCU backup. The simplicity, the fact that it's SLO based. The fact that you can actually go in and decide how many times a day you want a different recovery point et cetera. All of those levels of configuration are now baked in to HYCUs own purpose built backup and recovery as a service for Azure. But I think the important thing to remember about this wonderful wonderful new addition to our portfolio. Is that, it is a critical component of HYCU Protege. So getting back to your question from before about multi-cloud data protection and what we're seeing, we call this the year of migration, because for all of these cloud platforms, what are they really trying to do they need to move massive amounts of data in a safe and resilient manner, to the cloud. So remember after we built out these purpose built backup recovery services, Azure is now one of those. We then pulled all that data together under a single pane of glass we called it HYCU Protege. We then said to customers, we're going to enable you to automatically migrate with the touch of a button an entire workload to the cloud, and then bring it back again for disaster recovery, and we will protect the data on-prem in the cloud and back again. >> Yeah, it's interesting 'cause when we kind of look at what's happening in the marketplace, for many years it was a discussion of what's moving from the data center to the public cloud, some things are moving back from the environment edge, of course, pulls things even further. Often it's, I say it's not even migration anymore it's just mobility, because we are going to be moving things and spinning things up and building things in many more places, and it's going to change. As we started out that conversation, there's so much change going on that so you're giving customers some optionality there, so that this isn't just a one way, you know, let's stick it on a truck put it on this thing and get it to that environment but I need to be able to enable some of that optionality and know what I'm doing today but also knowing that you know six months a year from now, we know things are going to be different >> Yes, yes! >> And in each of these some of those environments. >> Absolutely. We call it the three Ds data assurance, data mobility, and disaster recovery. So I think the ability to not only protect your data, whether it's on-prem as it journeys to the cloud or whether it's in the cloud, the ability to actually assist the customer in the migration. And what I hear time and time again is, "oh but Azure has a tool," or "Google has a tool for migration." Of course they have tools for migration, but I think the challenge for customers is, how do I affect that data resiliency, how do I ensure that I can move the data as a complete workload. Moving an entire SAP HANA instance, for example, to the cloud. And it protected the entire time as it journeys up there, and then bring it back for the disaster recovery without professional services. Because again, you know HYCU it's about simplicity, we want to make sure that these customers can get the same level of readiness, the same ease of deployment that they get from their cloud vendor, when they're thinking about the data protection and the migration. >> All right, I want to click down one layer >> Please. >> in here. We're talking about multi-cloud, you talk about simplicity. >> Sure. >> Well, Kubernetes might not be the simplest thing out there but it absolutely is a fundamental piece of the infrastructure in a multi-cloud environment so you know your partners, Google with GKE, Azure with AKS and >> And Carbon. >> Carbon with a K from Nutanix everyone now, I say it's not about distributions it's really every platform that you're going to use is going to have Kubernetes built into it so what does that mean from a data protection standpoint? Do you just plug into all of these environments you've tested it got customers using it? >> It's a great question it comes up, as you can imagine, all the time. I think it's something that is becoming more and more ready for prime time. A lot of the major vendors are moving to it, making heavy investments in Kubernetes, we ourselves have over 100 customers that are actively using Kubernetes in one form or another and backing the data up using HYCU so there's no question in my mind that HYCU is Kubernetes ready. I think what's really exciting for us is some of the native integrations we're working on with Google and with Nutanix so whether it's Carbon whether it's GKE, we want to make sure that when we work with these platforms that we mimic, how the platform is supporting Kubernetes, so that our customers can get the same experience from HYCU that they're getting from the platform provider itself. >> All right, Simon want to give you the final word. Bring us inside your customers what they're doing with multi-cloud and where HYCU fits there, here in 2020. Sure, we talked about prime time. Cloud for many years has been something that I think large enterprises have talked a big game about, but have been really dipping their toe in the water with. What we've seen the last two years, is a massive massive at scale migration to the largest three public clouds, whether that's GCP, whether that's Azure or the other one. (laughing) We're thrilled to support GCP and Azure because GCP and Azure, we believe do provide the most value to our customers. But I think the name of the game here is not just supporting a customer in the cloud, it's understanding that every customer today is to is on a journey, whether they're on-prem, whether their journeying to cloud or they're in cloud those three Ds, data assurance, which is our backup, data mobility, which is the automated migration, or disaster recovery readiness. That's the name of the game and that's how HYCU wants to help. >> All right, Simon Taylor. Always a pleasure to catch up with you thank you so much for the HYCU updates, >> Stu thanks so much for having us on. >> All right, be sure to check out www.thecube.net for all of our inventory of the shows that we've been at the videos we've done, you can even search on keywords in companies, I'm Stu Miniman and thank you for watching theCUBE. (Techno Music)

>> Narrator: From the SiliconANGLE Media Office, in Boston, Massachusetts, it's theCUBE. Now, here are your hosts, Dave Vellante, and Stu Miniman. >> For several years now, the analysts at WikiBound have been talking about taking the cloud, the public cloud, operating model, and bringing it to your data, wherever that data lives. Hey everybody, this is Dave Vellante, and I'm here with my co-host, Stu Miniman. Welcome to HCI: A Foundation For IT Transformation. We're here with Chad Dunn, who's the Vice President of Product Management and Marketing, at Dell EMC. Chad, good to see you again. Thanks for coming on. >> Yeah, glad to be here, good to spend time with you guys. >> So, we talk a lot about, you know, VxRail, speaking of foundations. Give us a quick update. What is it, and what's new with VxRail? >> Okay, well big news in VxRail land, right, we just completed our transition under the 14th generation of Dell Power Edge servers, so this gives us a substantially more powerful platform, a substantially more predictable performance, and a lot more configuration options that make it fit a lot of different workloads that our customers have, so it really makes it prime time for HCI. >> So, where is the power and performance come from? Is that predominantly, kind of, new compute? >> That's a big piece of it. Some of that is software as well, right? vSAN underlies VxRail as a software defined storage layer, and we've seen pretty amazing increases in performance, just from software, from our 13G, to our 14G transition, but when we look at that performance now, on 14G servers, with the Intel Skylake chipset, we're seeing 2x performance over the last generation, and we're seeing latencies that are very, very low. And that has to do with, more and faster memory channels, more threads, overall faster processors, so really off the hook, in terms of the performance that we're seeing. >> Chad, when we look at HCI, it's really about the software layer, often, it gets overlooked, you know, what actually has to happen between the software and that underlying hardware? Are there optimizations, does it matter if I'm using the software, you know, what's optimized for that next generation Intel chip? >> Yeah, it's all about the software, or so our software vendor would say, but we know that when you're treating something as a system, you need that hardware and that software to work together, in perfect unison, as a system, and, you know, we've done a lot in this generation, working with the PowerEdge team to make sure that we have the right hardware, hooks, and design points that are focused on HCI. That goes from things like the devices that we use to boot up, and where we would execute the hypervisor kernel, to network connectivity, and really importantly, to the inband channels that we use to update all of the little pieces of firmware that operate the hardware inside the system, right? You need to be able to treat those as a system, update, lifecycle manage those, all in context of one another, so having direct and deep, meaningful access into that hardware is critically important when you're operating a system like this. >> When we've looked at, kind of, our cloud strategy, in general, it's about the data. We talk about data, it's things like predictability and latency, it's about, kind of, the power of the underlying thing, maybe, give us a little bit more specifics, as to what you're getting in this generation. >> So, the big difference here, above and beyond the performance, which is about 2x what we saw from the last generation, if we look at the same hardware, the same software, running on the two different pieces of hardware, about 100% better. But that's really just part of the story. It's the predictability of latency that's critically important. If you're going to migrate Tier 1 workloads under this infrastructure, you need to ensure that other workloads are not going to disturb that performance. So when we look at this, we look at how the IOs per second increases, and we look at the overall latency. How long does that latency line stay flat, right? So when we look at this generation, we see over 2x the IOPS, but the horizontal line where we look at the response time in latency, it stays flat nine times longer in this generation than in the last. So if you've got that sub-millisecond response time, even at very high IOPS, you can put a lot of different workloads on that same infrastructure, and still get predictable performance. >> I think, the other thing that people don't understand, is that, oh, HCI, it's just like, it's that little LEGO block you build, but it's not just one LEGO block, what have you seen from customers, what's kind of, the portfolio, what are the decisions that they have to make, to kind of, pick the right configuration? >> Sure, so yeah, when you're a kid and you get your first LEGO set, you get a lot of pretty generalized blocks, they're all, you know, square and some are rectangle, but not a lot of variability. When you get up into the big leagues of the LEGO Star Wars set, right, you've got a lot of specialized parts, and you can do really advanced, really cool things. That's really where we're at with HCI right now. If you want to really tune the infrastructure for the workloads that you have, you need a lot of variability in the processors you choose, the amount of memory, the speed of memory, and even the storage. It could be hybrid, some people still choose hybrid HDDs, but even within flash, people will choose SAS or SATA drives depending on the performance and cost benefits that they want to realize. So being able to scale up and down the processors, the memory, different types of storage, is critically important, so you can fit it into those different workloads. Also, a lot more people use this for VDI, and for high end imaging. So the ability to pack these things full of graphical processing units, and still be able to power and cool the things, is critically important. We have a lot of applications in those verticals where there's video processing and these are required. So, we don't just have one model of VxRail, we've got a number of different VxRail models, all of which can scale up, and then of course, HCI can intrinsically scale out. So that lets you really fine-tune it and get to that expert level, in terms of your LEGO building blocks. >> So Chad, a minute ago, you mentioned workloads. So as you're bringing this sort of 14th generation server technology to VxRail, how has it affected workloads, what are you seeing is the sweet spot for workloads? >> So if I were to think back a year, the question that every customer would ask, is how do I know which workload is right for HCI? And a lot of times they even lack the vocabulary and taxonomy to say, okay, that fits, that doesn't fit. What's happened in the meantime though, are the software's gotten so much better, the hardware's gotten so much faster and more predictable, that the question is, well, what workloads are not right for HCI yet? And there are very few that aren't. So, we've seen people generally start off with one workload, right? Maybe it's VDI, maybe it's a database, and then they start to move other, as they get comfortable with it, they move other workloads over to it. Obviously, we've got a big install block, or install base of VxBlock, and Vblock. We see a lot of those customers start to migrate workloads from there onto a layer of HCI. And more and more, those are becoming Tier One workloads. Crate & Barrel is a great example, a great customer of ours. They're moving their point of sale systems onto VxRail. Now for a retailer, your point of sale system, that's about as mission critical as you can possibly get, so they and others now have the confidence to start to move these things over. The only outliers that we see are some of these very big data applications that are hugely write intensive, and we actually usually end up selling a layer of hyper-converge with our Isilon arrays, to store that data, and then put a layer of hyper-converge compute around it, because in some ways, hyper-converged is just a better way to server, if you know what I mean. >> Wondering if you can talk about the business impact, what a customer's seeing, how are they quantifying the value of these systems, share some stories, or color there. >> Sure, it's all about operational expense savings, right? How much more efficiently am I going to be able to operate this infrastructure? It's not so much about capital acquisition costs. So when you look at the typical operational expense savings, and that comes from us doing all the lifecycle management of the hardware, of the software, of the cluster as a system, you see those costs go down. Really good example, is First Credit of British Columbia. Another one of our good customers. Now, they've deployed this, they've seen 30% OPEX savings and they've seen 50% power and space savings. You get a smaller package because you don't have separate storage array, separate servers, but, you also have really, one function that needs to operate your environment and that's the virtual administrator. He or she is the one that really operates everything, you don't have separate storage, separate compute, separate virtualization teams that have to look after the infrastructure. So, that first run is very easy, very fast to deploy, but it's day two through 700 and day 900 where you see that recurring operational expense saving where it really pays off for customers, all the updates and updates and life cycle management. >> Yeah, so Chad you talk about the success and all the customers. What about the customers that haven't looked at kind of the HCI space yet? What are they missing? You know, what do you say to those customers that maybe, you know, aren't sure if the waters right to jump in yet? >> So there's really three ways that you're going to encounter a customer who's going to consider HCI. You're either going to refresh a server, you know, your servers are up for maintenance and you're going to take a look at HCI as the next step in your evolution of your compute strategy. Or you're going to refresh your storage, and you're going to look at hyperconvergence as the next step in the evolution of your storage strategy. Or you've got that one workload that's probably net new and it's going to be, sort of, an isolated case and they need an infrastructure and they need to stand if up fast. That third case is really the one that drove the initial adoption of HCI, I can't tell you how many of our customers started with VDI. I mean, it's so cliched now to talk about VDI as killer app for HCI, but that's how so many people started. Because it's, you know, a very bound, isolated infrastructure and from there they get comfortable with it and they start to bring other workloads onto it. So, if you're thinking about refreshing your servers and if you're thinking about refreshing storage, it's time to kick the tires onto HCI. If you've got a workload that you need to stand up quickly and you don't know how big it's going to be, you know, one, two, three years down the road. It's another opportunity to look at HCI. Because you can start with a very small infrastructure, but you can grow it to a very very large one. >> What if we could talk a little bit about digital transformation, I mean, everybody's talking about digital transformation, and to us, digital transformation is all about how you leverage data and the edges exploding. We've envisioned sort of a three tier data model. You've got the edge, you've got maybe an aggregation point and you bring it back to the cloud. And that cloud can be a public cloud or it can be on-prem. So you've got to have some kind of cloud infrastructure to manage all this data. So where does this fit in the context of transformations and why does hardware matter? >> Yep, well let's go from the end and work back to the beginning. Hardware matters because of form factor, for one. As you start to push compute out to the edge, right, you want form factors that are small, don't consume a lot of power but, you know, still have a lot of processing power and can manipulate that data. Right, the whole internet of things phenomenon that is, creating all this data out at the edge, you know, presents us with a conundrum right? The data itself is not that valuable, the insights that we get from the data are immensely valuable. Bringing all that data back to the core to do something with is not cost effective. So, it's how do we turn the data at the edge into information and then how do we funnel that valuable information back to the core and leave the unvaluable data out where it is. hyper-converge fits really well there because you can have, you know, devices of very small form factors that are very quick to deploy, very easy to manage remotely. At the aggregation point you can have, simply, larger versions of the same thing or more of the same thing. And then finally at the core you can have very large clusters of hyperconverged appliances, like VxRail, to do your processing. Now the key is from an operational perspective you've still got a single pane of glass that manages everything. Right, it's still the same set of tools, it's still the same hardware and software lifecycle management process that happens out at the edge, at the aggregation point and at the core. So again, it comes back to the operational expense of making decisions closer to the data and then managing everything with a consistent set of tools. >> So I wondered if we could also talk about the competition and when Stu and I think about competition in this sphere we look at, first of all this all sort of software defined, everything can moved into software defined. So we see two vectors, one is head to head competition with other software defined suppliers, and the second big competitor is, hey, I'm just going to roll on my own. >> Chad Dunn: Right >> So let's start with the former, why Delium C vs vendor A, B, C or D? >> Sure, sure it really gets down to what your goal is as a customer and we obviously have multiple options within our own portfolio and those perfectly, you know, find solutions for a lot of people. But, you know, number one if you're a VMware user and you want to optimize around the VMware user experience, then VxRail is the way to go. Because we do co-engineer this with Vmware, it's not just a regular partnership, we have engineers and marketing people and product managers at Vmware that functionally role up to our team and so we do behave as one engineering and one product management organization to really optimize the user experience for VMware. Secondly, architecturally from a VCM perspective, this is a service that's baked into the kernal of vSphere. So, in terms of performance and the overhead that it creates on CPU, memory, et cetera. This is the best game in town. We can do more IO more predictably with flatter latency than really any other solution that's on the market in the HCI space. Every other one takes a virtual storage appliance approach where they have something running on top of the hypervisor. >> Dave Vellante: Right. >> The very long and circuitous data path, we'll performance test against solutions like that all day long, every day, that doesn't worry us at all. So, if you're a vSphere customer, VMware customer it's the most obvious choice and from a performance perspective you're not giving up anything right? We don't want users to have to sacrifice the storage functionality, the performance, the compute functionality. Just because it's hyper-converge and you scale out doesn't mean you can compromise on any to those axis. >> Okay, what about the guys who like to change their own oil in the car and the spark plugs and tune it up and they want to roll on their own. >> (laughs) It's been a long time since I've been able to work on my own car. So I encounter these kind of customers all the time. It's the build your own crowd and it's what they've been doing for a long time. And it's great, alright, I build my own computers at home and I have my own ESX server that I put together. I can't afford a VxRail. (laughing) There's no employee discount. So I'll tell you a story that will hopefully make sense, my first job when I got into this business, I went to Boston College, my first job and work study was to keep a spreadsheet that had all the MAC addresses and all the IP addresses for every host on the BC network and keep those in sync. >> You're really good at that I bet. >> I was excellent at that. That is not a skill set that is in demand right now. Or really even at that time. But when you think about what it means to take a software defined storage product like VMware vSAN and take an x86 server and put those together. Yes, you're getting to the same destination of running vSphere on a host with software defined storage. You're missing the systemness, right? We go to a lot of trouble to make sure we're managing all of things things in the context of the cluster level. All of the little pieces of firmware, and they're roughly 12 or so pieces of firmware that we have to take care of. From the BIOS to the drive controller firmware, the drives, the boss card, which is our boot media, the iDRAC firmware, the backplane, power supplies. In legacy EMC we spent 30 years building arrays. We had all those same challenges with all the different pieces of firmware and software that all had to function as a system, we did that. And we guaranteed that it would live up to 5/9ths of availability for the customer. That's exactly what we do when we deliver VxRail's hyperconverge. If you want to choose to build those things yourself that's fine if you have the skills and that's how you want to operate your business. The 5/9ths is now on you though. Right, because you're the one responsible for bringing all those parts together. So, yeah it's certainly a valid path for others but, the market is shifting and we see more often than not, people are moving towards a buy approach rather than build. >> You bring up a great point. I remember back in the early days before we even called it HCI, you think about vSAN, oh well is the storage admin going to buy it? Is the virtualization admin going to take that over? What's excited me about this wave is the oh, heres the cool stuff that companies are doing now that they're not spending their time keeping spreadsheets of MAC addresses. >> Chad Dunn: Yeah, yeah exactly. >> What is the kind of, you know, owner of this, look like in your environment? And any cool stories you're hearing from customers transforming their organization. >> By and large the operator is your virtual admin. The person who is at home in vCenter and vROps, you know, maybe even vRA if they're going full infrastructure as a service. That's really the user of this, and the dynamic you mention is similar to what we had with Vblock, right. Customers who went Vblock, who said, I'm going to change my operating model to a virtual administrator versus compute, storage, network. You know, customers who didn't change the operating model were not happy Vblock customers. Ones that did change the model did. And, I'll tell ya a real off script anecdote, recently I was traveling in Europe, and I started playing a game with the sales guy we were traveling with. Because in Europe, very often, they have more of an affinity to putting their logos on the sides of buildings in a lot of European cities. So, as we would go to these different cities and we went from Stockholm all the way down to Rome, to Switzerland, to Amsterdam. You know, we're just spotting VxRail customers, right, whose going to spot the most. And the one really interesting one is we checked into a hotel, you know, late night in Switzerland. Next morning we meet for breakfast and he goes, "Did you spot the rail customer?" I said "Who was it?" We went into the bathroom and they have these, you know, squeeze bottles that have the soap in the shower and it's a cosmetics company and they're located in Germany. And they do, obviously, a ton of business all over Europe, and they had outsourced a lot of their IT because, you know, their core competency is not IT, it's cosmetics. And they now have one guy that looks after all of IT for this company rather than outsource it to two different companies to manage all this and he runs it all on VxRail. So, transformative yes, to that company very transformative. But, at a very small scale, but that pattern sort of repeats itself the higher that you scale. >> Alright we're out of time but where can people go to get more information on this and other products your HTI strategy. >> If I were them I'd go to dellemc.com/hci. >> Excellent, Chad, thanks very much, Stu appreciate you co-hosting with me and check out videos on thecube.net, this and other videos will be up there. Thanks for watching everybody, Dave Vellante for Stu Miniman we'll see you next time! (techno music)