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Kashif Mahbub, Automation Anywhere | Imagine 2019


 

>> From New York City, it's the cube, covering automation anywhere, Imagine brought to you by automation anywhere. >> Hey welcome back everybody Jeff Rick here with theCUBE. We're in midtown Manhattan at the automation anywhere, imagine 2019 event we were here last year, it's grown quite a bit and we're excited to be back. Our very first guest of today is Kashif Maboob, he is the VP Product Marketing and Global Head of our PA at automation anywhere. Great to see you. >> Nice to be here. >> Yeah so a year ago, in June I looked up the date and since June you guys have had a very exciting year, you raised like a half a billion dollars the RPA space is blowing up and this conferences I think outgrowing the venue so it's been quite a years. >> It certainly has been quite a year, yes we did have the largest Series A for a enterprise software company ever we are still on the Series A which is quite significant in our industry at the moment, the growth has been phenomenal, last year when you and I met here we had nine offices we have 35 offices today we have... we are looking at exiting 2019 with about 3,000 employees the numbers just speak for themselves. RPA that category itself has been at a growth space that I certainly have never seen before. >> So here had a great keynote a little bit earlier and he touched on a couple of really key topics and he did this last year too when he talked about, truly transformational technology shifts. And he talked about mobile before and personal computing and some of these things and he had three kind of things, it has to work for everyone it must be available anywhere and it must work for any size company and you guys are making real concrete moves into that area and one thing he talked about, is this concept of community edition. So i wonder if you can give us a little bit more flavor what is community edition, why is it important automation anywhere? >> Absolutely the concept, the vision that we are driving towards, is automation for all. For all types of users, by that we mean business user, IT user, developer. You don't have to be somebody who is proficient at coding you don't have to be somebody who is doing just one part of the business. Anybody in the business should be able to pick up the software and start using it. So with that concept in mind, we then thought about all types of businesses. Because until not too long ago RPA was a realm for the largest of the large companies. So last year fourteen fifteen hundred of our enterprises that number has grown to about 2,800 now. Still some of the largest companies in the world. Now taking it further is also talking about the various channels through which we deliver our software. so not just on premises which is most of RPA today but going forward enabling cloud delivery models. So with all that combined what is the fastest way to get people started on it and that is to remove all barriers to remove all friction and that's where community Edition comes in. It's a free product, it is the entire digital workforce platform. So not just RPA but RPA with AI and with analytics all combined, with a mobile app ready system. So when you when you sign up or download, whichever way you want to call it. You are actually signing up into a very robust, very comprehensive the most complete digital workforce platform that enables business users, students, educators, but perhaps most importantly developers to start developing their own bots, their own software robots. A community edition is just one piece of a larger ecosystem strategy that we have, that includes the community edition. So download the software or sign up into it and start building, but where do you learn how to build bots? well, we have Automation Anywhere University. We have about 175,000 students signed up already. We're fast becoming the world's largest University as well and then... So you have free courses available, you can get certifications as a trainer as a developer, as a business user. Once you have that training you can start developing bonds. Let's say you have questions that you want answered or you feel like the expert who should be sharing his or her knowledge for that we have the A people community, it's again RPA's largest community in the world, seventy-five thousand plus users already so that's piece number three and last but not the least, you've downloaded the Community Edition, you've become proficient in building boards, you're sharing knowledge and your expertise what's the next step? The next step is to build bots that the rest of the world can use so we are we have bought stores that we launched last year >> right >> so you can actually upload your bots and you will start monetizing the bots so it isn't a virtuous cycle, it's an ecosystem of free software, free education, free community, in a marketplace that lets you share your knowledge your expertise with the world. So that's our vision that's what we are very much into it and more than a vision it's in practice today. >> Right it's an interesting play right because we always hear about the democratization of data, and the citizen developer, so you guys are really talking about the democratization of automation and I'm sure there were some interesting conversations we're going to have the CFO on later, about you know taking some revenue off the table to enable kind of this community outreach to go out and offer really a full stacks almost like a freemium, classic kind of freemium play, to let people and as you said developers, schools, small businesses get involved in this. What if you could talk about kind of the strategic reason that you're giving up some short-term revenue for obviously a much potential bigger gain down the road. >> So a great point , if you look at the vision, the vision is to automate any process that can be automated right. Is to automate any process any organization that should be automated so what does that mean? That means an enormous workforce that is RPA ready. RPA educated that has knowledge of RPA and not just RPA but any automation per se because AI is included in here. >> Right >> So the only way we can reach that goal, of having millions and millions of users using not just our product, but any RPA product is to educate them to get products in their hands and so we can't think short term in that way. Our our vision is multi-decade vision. And its enormous vision as you as you heard also you mentioned so it's automation for all. For any business size and through any delivery channel >> Right >> And that's where the strategy is that's why we launched Community Edition and you will see a lot more coming down the pipeline as well >> Right So the next big theme is cloud right, we were both at the Google cloud show, last week there you got an announcement here about Oracle cloud and then here talked about, your guys own cloud so I wonder if you can talk a little bit about kind of the cloud strategy and then some of these different options that you guys are enabling for a cloud enabled version of automation anywhere. >> Absolutely so that's a big step just like freeing up our software, through community edition, we need to open a channel through which anybody can have software available so so you don't have just the option of on-premise software, but cloud ready web ready software so for that we announced today, the intelligent automation cloud. The the focus is simplicity, security and scalability. Those three things are critical for any business should be simple enough for anybody to use the software without having to download and install and maintain and so they're big huge cost IT costs for maintaining and price of it >> Right >> So removing that cost, that's what we mean by a zero footprint software it's simple but simple does not mean it's weak or its anything like that. Simple mean is powerful, easy enough to use, intuitive enough to use for a business user >> Right >> Who is who's expertise lives in the process, not necessarily in the coding and scripting environment >> Right >> On the other hand giving the the developers a very robust and IDE you know development environment so that all users, the business user the developer and the IT manager they all get the capability. Security is built-in. We cannot have robust security if you're dealing with world's largest financial organization nine out of ten largest banks, are already in business with us so security is paramount. Audit compliance is paramount >> Right >> Audit ease is paramount and last but not the least is the scalability. So cloud provides us and our customers infinite scale. So simplicity, security, scalability, delivered through cloud and an intelligent cloud not just a cloud that is basic, but cloud where AI is built in >> Right >> Where cognitive capabilities are built in so that's that's a vision that's the goal >> Right but it's and even more of that it's just choice right depending on what the customer needs what their particular application is, within a within a single customer or a single entity pick a large bank, they may have some implementations behind the firewall, on prem they might have some, on your cloud they might have some on some of these big public clouds. You're really offering now the choice it's not necessarily a locked in delivery strategy. >> So we are certified with the five largest cloud platforms available today. Whether it's Google, Oracle, Amazon Web Services, Azure, you will see Microsoft talking here today you will hear from IBM executives here today. Very close partnerships with these organizations >> Right >> So not only that we are technology partners, but we are certified with their cloud platforms which makes which gives our customers the peace of mind. >> Right >> That if we are certified, say with AWS Amazon Web Services, the security that's built into Amazon Web Services, the scalability that comes out of it, the 99.99% uptime and all of those amazing things that amazon has invested in >> Great >> Over the years and now available to our customers as well >> Right >> So that's that's an important factor. >> A lot going on since we last that down a year ago but let's let's look at forward again and I think I asked you last year, you know what are we going to be talking about 2019? So what's coming next? I mean you guys have a huge war chest, you're in a very hot space, you have a lot of momentum Like how you said you doubled your offices in a year, hiring like mad, so what's next? what are you what are you working on in the near term, and the mid term? >> So we started with Community Edition a month ago so in a month we have about 12,000 signups and downloads which is very significant for our enterprise business. It's from throughout the world but in a month's time we are coming out with one of our most the biggest releases if you will ever and that's where we introduce the cloud, that's where we introduce for the business user, a completely web-based interface, which is what we call bot sketch, that gives you the ability, to drag and drop and build your process and in the backend we will develop the bot the software robot for you so it's sort of a bridge between a business user, and she might be on the accounting side or billing side but she's the expert in knowing her own process but she's not a scriptor, she's not a coder she's not a developer, her area of expertise is is the process itself >> Right >> It could be a logistics process , it could be an HR process and she can sketch out their process just like building a workflow and once she finishes her work and she's complete with her workflow or her process end to end, the the development side can take over and the code is already written for them at that point the developer can bring in their own Python code, can run it on Linux, in IT is the third user of course and they can see the entire environment so we are launching an environment that is ready for business that's robust enough for for the developer and secure and gives peace of mind to the IT so that's a major release it of course comes with our built-in security, cloud management and all of that so >> Right >> That's what we are rolling up to and Community Edition is there and you will see more and more talk about digital worker, you earlier you saw me here and it described the digital worker, bot store is there, it's the first-ever automation marketplace so there are lots of firsts >> Right >> And there are lots of the biggest and the largest so we are running out of you know superlatives to use here. I'm in marketing of course, so I have to be careful what I what I come up with >> That's right there's people playing bingo probably so we have to careful that they don't fill up their card. I just want to give you the last take you know when we talk a year ago you talked about three things, about RPA by itself, no kind of cognitive automation and in incorporating you know machine learning and artificial intelligence and then smart analytics and as you're talking and I'm listening, you know I don't even necessarily need to build the body, I mean you just kind of built around the bot but now I can I can get somebody else's bot, now you're talking about actually building the bot for me so you you're leveraging a lot of these, core technologies to power the compute and cloud to actually help me build the bot, taking me one step further where I just need to know my process to be able to start to implement my own digital assistants and and add automation to my world. >> Absolutely so the story is not the bot, the story is always the customer, looking at the customers pain point and what can we do to solve that pain point. How can we make the process more efficient, better faster cheaper right so the bot is a vehicle for us to really enable our customers, to really simplify their lives so that as Mahir mentioned, we as humans can do more cognitive more intelligent work >> Right >> That's the vision >> Right >> and everything that we are announcing today, everything that we have done in the past 15 years that we've been business and our vision is all about you know a fanatical customer focus, we have a large partner base as well we work with largest advisories over 700 partners so if you look at the overall picture it's again building an ecosystem for our customers where they are not tied to one thing >> Right >> We are not we are trying to open it up it's an open platform, we work with best-of-breed, at the same time we provide our customers readiness with AI and security right out of the box as well if they already have a Best of Breed system installed, we will work with that, if they would like to work with our systems, we will work they have capability there so it's a it's a very open approach, it's a very flexible approach because there's no way we you cannot tie down your customer and expect them to stay with you. We want to enable them to automate their process in the most efficient way possible. >> Yeah well congratulations, it's quite a ride and I think the real fun stuffs just getting started. >> Yes absolutely thank you. >> All right thanks again. >> All right, he's Kashif I'm Jeff you're watching the cube were on a mission anywhere, imagine 2019 in midtown Manhattan. Thanks for watching, see you next time (upbeat music)

Published Date : Apr 17 2019

SUMMARY :

brought to you by automation anywhere. We're in midtown Manhattan at the automation anywhere, and since June you guys have had a very exciting year, we are looking at exiting 2019 with about 3,000 employees and you guys are making real concrete moves into that area and last but not the least, and you will start monetizing the bots and the citizen developer, the vision is to automate any process and so we can't think short term in that way. so I wonder if you can talk a little bit about so so you don't have just the option of on-premise software, So removing that cost, and the IT manager they all get the capability. and last but not the least is the scalability. You're really offering now the choice So we are certified with that we are technology partners, the security that's built into Amazon Web Services, and in the backend we will develop the bot so I have to be careful what I what I come up with and in incorporating you know machine learning Absolutely so the story is not the bot, because there's no way we you cannot tie down your customer and I think the real fun stuffs just getting started. Thanks for watching, see you next time

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Ankur Kothari, Automation Anywhere | Automation Anywhere Imagine 2018


 

>> From Times Square in the heart of New York City, it's theCUBE, covering Imagine 2018. Brought to you by Automation Anywhere. >> Hey welcome back everybody. Jeff Frick here with theCUBE. We're in downtown Manhattan, actually midtown Manhattan, at Automation Anywhere Imagine 2018, 1100 people talkin' about bots, talkin' about Robotics Process Automation, or RPA. And we're excited to have the guy that counts the money at the end of the day; it's important part of any business. He's a co-founder, Ankur Kothari, Chief Revenue Officer and Co-Founder, Automation Anywhere. Ankur, great to see you. >> Great to be here, Jeff, thanks for having me. >> So, first off, as a co-founder, I think you're the third or fourth co-founder we've had on today. A little bit of reflection since you guys started this like 14 years ago. >> Yeah. Here we are, there's 1100 people, the room is packed. They had the overflow, they're actually all over us out here with the overflow for the keynote. Take a minute and kinda tell us how you feel about how this thing has evolved over time. >> It feels like a great party to be part of. Always, you're always happy. >> Right. >> One of the traits that you'll find a lot of co-founders is that they are always happy, never satisfied. They're always looking for the next big one. >> Right. >> But it's amazing to be part of Imagine because we learn so much from our customers and our partner as well. It's not just that we bring them together and we're talking. We're learning every time. It's becoming a big ecosystem. >> Right. >> And, an idea as big as a bot or a future of work is too big an idea for one company to continue. You want as many people to come. >> Right. >> So, our idea of Imagine was a little bit like Field of Dreams, you build and they'll come and they'll collaborate and it'll become bigger and bigger. >> And look all around us. I mean, we're surrounded by people and really, the ecosystem. >> And the bots as well, there are bots on the walls and everything else. >> Bots on the walls, partners everywhere. So let's dive into it a little bit. I mean, one of the ways that you guys participate in the ecosystem, and the ecosystem participates, is the Bot Store. >> Yes. >> So it's just like any other kind of an app store. >> Exactly. >> You've got people contributing. I assume you guys have contributed stuff. But we saw earlier in the keynote by Accenture, and EY, and Deloitte. And all types of companies are contributing bots into this ecosystem for lots of different functions or applications. So really, an interesting thing. How's that workin' out? Where'd you come up with the idea? And why's that so important? >> At Automation Anywhere we like to ask ourselves hard questions, as the leaders in this space. And we asked ourselves this question, "What can we now do to further accelerate our journey of all our customers to become a digital enterprise?" The answer came that we are to share in the new bot economy. Now once that answer was clear, every economy requires a marketplace. >> Right. >> And that's where the Bot Store came. It's a marketplace where producers meet the consumers, and you connect them. All we do is, we curate and make sure that the right things go up. But other than that, it's just like any other marketplace. And we thought that if we'll build the right marketplace where the producers meet consumers, we have thousands of customers and large companies looking at it. It will allow perfect place where all the right ideas get converted into product. >> Right. >> We have tons of partners who have domain expertise, functional expertise, vertical expertise; they can prioritize their expertise, they can convert it into IP. >> Right. >> They can do it for free, they can monetize it. So there's lots to gain for producers of all these bots. And if I am a consumer, now suddenly my time clock to make further shrinks, because instead of creating these bots all from scratch, I can download them from this Bot Store and snap them together like a Lego block. >> Right. >> So that's how the whole idea came. We launched it just two months ago and we have hundreds-- >> You just launched it two months ago? >> Yeah! And we have hundreds of bots in it. More than 80-100 partners have participated. We are getting at least 20-30 more submissions coming every day, and we have few hundred submissions coming every week. So, just like any free marketplace, it has an exponential nature. And that's the thing we are counting on. >> That's amazing, that you've got that much traction in such a short period of time. >> Thousands of downloads on a daily basis. Thousands of users just in two month's time. >> You know, we go to a ton of shows. We do over a hundred shows a year. And once shows get to a certain size, it starts to change a little bit. But when they're small like this, it's a very intimate affair on a couple floors here at the Sheraton, everyone is still really involved. They're really sharing. >> Yes. >> There's so much sharing of information. Not so much, you know ... Because they're not really competitors. Within their own companies, they're all part of this same team that are trying to implement this new thing. >> Exactly. >> And you really feel it. >> Exactly. >> So, the store's cool, but the bot economy. When you talk about the bot economy, we talk about API economy a lot. >> Yes. >> How do you see the bot economy? What are the factors that drive the bot economy, and how's it gonna evolve over time? >> We look at it as a few elements. The current version, we think that bot economy, like any economy, has a marketplace, which is our Bot Store. We have a program which we call Bot Games, because any good economy, any new economy, one of the trait is that the good idea can come from anyone. >> Right. >> It can come from anyplace. Like, any customers, any partner, anyone can bring. A good economy, what it does is it brings that idea from anyone, and it gives these vehicles for good ideas to take flight. If the idea is good, it becomes viral, and it has vehicles where those ideas can go to market. What we did was, we created a program called Bot Games. Yesterday on May 29th, we had the 1st Inaugural Bot Games. We invited developers, people who are part of these programs and their companies. And we gamified and created different games. And we thought that if we bring all these champions and pioneers and like-minded people in the same room, give them certain same problem, and then gamify it, put a clock on it, a lot of great ideas will come out of it. >> Right. >> And that came. And some of those ideas will make it to the marketplace, like a Bot Store, like an Imagine. >> Right. >> So that's where all the ideas connect to the customers. And the people who bring those ideas, they also come up. So that's the other aspect. So the Bot Games is where the ideas, you can crowdsource from places. Bot Store is where they go to the market. In between there is a gap. And we are trying to remove that gap by creating a stimulus package for this new bot economy. Like any economy time and again requires a stimulus pack, and we have created one. What we have done is that if you want to learn Automation Anywhere, right? If you want to understand, because that gap is you're to understand Automation Anywhere. We have created Automation Anywhere University a year ago. And now anyone can take courses for free to learn how to create bots. Whether they are customers or partners. And then, if you purchase these bots through one of our certified partners, the first three bots in year one are free. So we are removing the friction in between. If you have not started on this journey, your learning is free, you get ideas from different places, we can get these prebuilt bots, and the first three bots, if you purchase it through our partners, they are free. So we are removing that friction. And then, we are supporting that whole economy with the industry's largest customer success program. >> Right. So I'm curious if you know, maybe you don't know, of the bots in the bots store, how many are free and how many are paid, as a percentage? >> Interestingly, I don't have that stat because we don't actually worry about that. We let all our partners and people who are contributing to this Bot Store decide that. >> Right. >> Some bots they may decide to monetize, some they may not. It's listed on the Bot Store. Offhand, I would say-- >> Take a guess. Is it 50/50? A third? Two-thirds? >> The nature of it looks like 50/50. >> That's a good guess. Full caveat, it's a guess. We didn't do the analysis. >> Exactly. But here is the unique aspect. Yesterday we had a Bot Game, and the winner had an amazing idea that none of us had ever think of. He created this bot that automates the COE of all these programs. Now, we are talking. He is thinking of putting that on Bot Store. That's the power of bringing multiple people together. >> Right. >> That's the power of free economy, where the exponential nature of it is what we are counting on. And we are getting on a daily basis these new bot ideas, these new bots that are making it to the Bot Store. Just like your App Store. I go to App Store to get ideas what I can do on my phone. >> Right, right. >> Just like that, now we are finding our customers are going to Bot Store to figure out what else can they automate. >> Right, right. >> And that's been another amazing part of it. >> You know, it's so consistent. All these shows we go to, right? How do you unlock innovation? There's some really simple ways. One is, give more people the power, give more people the tools, and give more people the data. >> Exactly. >> And you'll get stuff out of it that the small subset of people that used to have access to those three things, they never found. They just didn't think of it that way, right? >> Exactly. And then we firmly believe that any technology, anything, once you democratize it, you give it in hands of everyone-- >> Right, right. >> You can't have a thriving economy unless everyone forms their own point of view. Unless everyone creates their own perspective. And that's our vision of this bot economy. We are bringing everyone and giving them these vehicles to try it out. Look, the technology has reached a stage where it's cheaper to try it out than talk about it. >> Yes. >> And we are doing that so that everyone forms their own unique point of view, and then they express that point of view and we connect those points of view to these thousands of customers worldwide. >> Right. >> Good ideas take flight, and all we have to do is create vehicles for those good ideas to take flight. >> Alright. So, Ankur, I gave you the last word before we wrap up here. If we come back next year, a year from now, inspired 2019, what are we gonna be talking about? What's on your roadmap? What're some of the priorities that you guys are workin' on over the next 12 months? >> We are talking about ... The next 12 months, we are looking at how to further accelerate this journey. Because what people are in this, the real problem people are trying to achieve is how to become a digital enterprise. Not just to automate, but how do you create a digital enterprise? You cannot become a digital enterprise unless your operations are digital. You cannot make your operations digital unless your processes are digital. And you cannot do that unless your workforce is digital. So we are trying to create technologies, vehicles, platforms, so that everyone can scale their program. Where pretty much everyone should have a digital colleague. Everyone should be able to create a bot. Everyone should be able to work with a bot. Every process, every department, every system should have a digital workforce working in it and that can allow you to create a digital enterprise that can scale up and scale down with the demand and supply. >> Alright-- >> That's what we are trying to start. >> Well, we look forward to gettin' the update next year. >> Exactly. >> Alright, Ankur, thanks for taking a few minutes out of your busy day with us. >> Thanks for having me here, and I appreciate and enjoy the conversation. >> Alright, he's Ankur, I'm Jeff. We're at Automation Anywhere Imagine 2018. Thanks for watching theCUBE. See you next time.

Published Date : Jun 1 2018

SUMMARY :

in the heart of New York City, that counts the money Great to be here, Jeff, the third or fourth They had the overflow, they're party to be part of. One of the traits that It's not just that we bring one company to continue. you build and they'll come the ecosystem. And the bots as well, I mean, one of the ways that you guys So it's just like any But we saw earlier in the keynote The answer came that we are to that the right things go up. We have tons of partners So there's lots to gain for ago and we have hundreds-- And that's the thing we are counting on. That's amazing, that Thousands of downloads And once shows get to a certain size, Not so much, you know ... So, the store's cool, one of the trait is that the And we thought that if we And that came. And the people who bring those of the bots in the bots store, because we don't actually It's listed on the Bot Store. Take a guess. We didn't do the analysis. and the winner had an amazing idea And we are getting on a daily Just like that, now we And that's been another and give more people the data. the small subset of people And then we firmly believe Look, the technology has reached a stage And we are doing that so that and all we have to do is create vehicles over the next 12 months? and that can allow you to gettin' the update next year. out of your busy day with us. enjoy the conversation. See you next time.

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